Job Description :

We are looking for a skilled Business Analyst/Senior Business Analyst with strong experience in digital platforms, product delivery, and system integration, particularly within the financial services and insurance domains. This role requires a blend of business analysis, digital strategy alignment, delivery oversight, and stakeholder collaboration. The ideal candidate will be well-versed in Agile methodologies, API integrations, and end-to-end digital solutioning.

Key Responsibilities :

- Collaborate closely with senior business stakeholders to understand business strategies and product roadmaps, translating them into actionable plans.

- Perform requirement analysis, process mapping (as-is and to-be), and define detailed functional requirements and user stories with clear acceptance criteria.

- Prepare wireframes/prototypes and business process models using tools such as MS Visio, PowerPoint, or MindMeister.

- Translate project needs into system and application requirements, acting as a bridge between business units, development teams, QA, and clients.

- Ensure end-to-end solutioning of product features including high-level feasibility checks, documentation, and delivery tracking.

- Create and maintain comprehensive project tracking tools such as a plan of plans and project trackers to ensure all timelines are met.

- Participate actively in Agile ceremonies and support delivery management to ensure KPIs like schedule, quality, and scope are achieved.

- Prepare test scenarios and support testing teams, ensuring adoption of automated testing and DevSecOps practices.

- Deliver functionality training and knowledge transfer sessions to team members and stakeholders.

- Handle defect resolution and respond to queries from QA, development teams, and clients.

- Conduct impact analysis of project change requests and manage related communication effectively.

- Participate in walkthroughs for design and functional test plans.

- Work closely with UX/UI teams to design contemporary and user-friendly interfaces.

- Collaborate with architecture teams to ensure technical alignment with platform roadmaps.

- Work with operations and technical teams to research and implement best practices.

- Coordinate with partner teams for API and system integration, including preparing interface or integration documents.

- Report project risks and delays to Delivery Leads and Project Managers in a timely manner.

- Manage client communications, provide weekly updates, and deliver demos to stakeholders.

Key Skills and Competencies :

- 4 to 9 years of experience in one or more of the following : Digital Technology, Business/System Analysis, Banking, Insurance, Digital Product or Platform Management, Digital Consulting, or Product Engineering.

- Hands-on experience working with Agile/Scrum methodologies and tools like JIRA.

- Proven track record in implementing end-to-end digital platforms across value chains.

- Strong understanding of API integration and system architecture; experience working on platforms involving technologies such as React.JS, SOA, and microservices.

- Good understanding of modern technologies and tools; ability to apply technical knowledge in daily business interactions.

- Familiarity with AWS deployment and cloud-based environments (basic level).

- Experience or exposure in B2B digital sales, onboarding, and presales lifecycle is a plus.

- Strong analytical, communication, and stakeholder management skills.

- Previous experience in the insurance domain, including familiarity with regulatory environments and product offerings, is a significant advantage.

- Bachelor's Degree in Computer Science, IT, or a related discipline (B.Tech, MCA, or equivalent).