About the job :

Join the Team Modernizing Medicine

At ModMed, were not just building softwarewere reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach : we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence :

When You Join ModMed, Youre Joining An Award-winning Team Recognized For Innovation And Employee Satisfaction. From Our Global Headquarters In Boca Raton Florida, And Extensive Employee Base In Hyderabad India, We Are a Team Of 4,500+ Passionate Problem-solvers On a Mission To Increase Medical Practice Success And Improve Patient Outcomes

- Consistently ranked as a Top Place to Work

- 2025 Globee Business Awards : Gold Globee for Technology Team of the Year

- 2025 Black Book Awards : Ranked #1 EHR in 11 Specialties

- Florida Venture Forum : Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us?

Job Description Summary :

Our Mission & Vision :

At ModMed, we are placing doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. We envision a world where the software we build increases medical-practice success and improves patient outcomes.

The Role : Visionary Reliability

As a Staff Site Reliability Engineer, you are a primary architect of our technical future. You don't just solve problems; you anticipate the needs of a global healthcare platform years in advance.

- You will think big to define the standards for reliability, scalability, and security that allow our doctors to provide world-class care without interruption.

- This is a high-impact leadership role where you will innovate boldly, acting as a bridge between engineering, product, and business goals. By aligning passion with purpose, you will build a resilient infrastructure that serves as the backbone for modern medicine.

How Youll Drive Success :

- Architectural Strategy : Lead the long-term vision for our AWS cloud ecosystem. You will design fault-tolerant, cost-effective architectures that handle massive scale while maintaining the highest levels of performance.

- Observability as Culture : Move beyond simple monitoring. You will architect global observability standards using DataDog, enabling teams across the company to have deep, actionable insights into system health.

- Platform Evolution : Optimize our CI/CD philosophy using Jenkins and automation. You will focus on systemic improvements that save time for hundreds of developers, increasing the velocity of our mission.

- Kubernetes Mastery : Set the gold standard for container orchestration. You will lead high-level efforts to optimize Kubernetes efficiency, security, and deployment patterns across the organization.

- Strategic Security : Partner with security teams to ensure our infrastructure is a fortress. You will ensure proactive compliance with HIPAA and SOC 2, proving that "doing good" starts with protecting patient data.

- Enterprise Troubleshooting : Serve as the ultimate escalation point for the most complex system failures. You lead incident post-mortems to ensure we learn, grow, and strengthen our systems every day.

- Multiplying Talent : As a Staff Engineer, your success is measured by the growth of those around you. You will mentor senior engineers, lead cross-functional initiatives, and foster a culture of excellence and fun.

What Youll Bring :

- Expertise : 10+ years of experience in SRE or Cloud Architecture, with a proven history of scaling complex cloud-native environments.

- AWS Authority : Deep technical mastery of the AWS stack (EC2, Lambda, RDS, S3) with a focus on "Thinking Big" for global scalability and cost-efficiency.

- Advanced Tooling : Professional-level fluency in Kubernetes, DataDog, and Infrastructure as Code (Terraform/Ansible).

- Strategic Scripting : Expert-level scripting (Python/Bash) to build internal tools and platforms that eliminate toil.

- High-Level Influence : The ability to communicate a technical vision to executives while remaining deeply technical enough to conduct a deep-dive architectural review.

- Mission Alignment : A desire to use your elite technical skills to solve one of the world's most meaningful challenges : modernizing healthcare.

Nice-to-Haves :

- AWS Professional or Specialty Certifications (Architect, Security, or DevOps).

- Experience with event-driven architectures (Kafka, Kinesis) or complex data warehouses (Redshift).

- History of contributing to open-source projects or speaking at industry conferences.

Why Join ModMed?

- Shape the Future : Influence the technical direction of a company that is fundamentally changing how healthcare is delivered.

- Impact at Scale : Your decisions will impact millions of patient encounters and the daily lives of thousands of healthcare providers.

- Professional Autonomy : We trust you to lead. You will have the freedom to innovate boldly and bring new technologies to the table.

- A Culture of "Doing Good" : Join a team where your technical excellence is directly linked to improving human health and medical practice success.