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Job Description

As a QA Engineer Salesforce Commerce Cloud, you will be responsible for designing, implementing, and executing test strategies to ensure quality across SFCC/SFRA applications. You will work closely with developers, business analysts, and project managers to identify issues early and maintain high product standards. You will also play a key role in improving automation coverage, optimizing test frameworks, and ensuring that all releases meet functional and performance expectations.


Key Responsibilities :


- Develop, execute, and maintain test plans, test cases, and test scripts for Salesforce Commerce Cloud (SFCC/SFRA) implementations.


- Perform functional, regression, integration, performance, and user acceptance testing (UAT) across multiple environments.


- Validate SFRA storefronts, pipelines, controllers, ISML templates, and integrations with third-party APIs or services.


- Work closely with development teams to understand requirements, define acceptance criteria, and ensure test coverage.


- Identify, document, and track defects in issue-tracking systems such as JIRA or Azure DevOps.


- Collaborate with automation teams to enhance test automation coverage and CI/CD integration.


- Conduct cross-browser and cross-device testing to ensure consistent customer experience across platforms.


- Validate data flows, payment gateways, catalog management, and order lifecycle processes within SFCC.


- Ensure that all code deployments meet performance and stability benchmarks before release.


- Participate in sprint planning, retrospectives, and daily stand-ups as part of an Agile team.


Required Skills & Experience :


- 5- 10 years of professional QA experience, with 3+ years in Salesforce Commerce Cloud (SFCC) and Storefront Reference Architecture (SFRA) projects.


- Strong understanding of eCommerce business processes, checkout flows, payment integrations, and OMS (Order Management Systems).


- Experience in functional, regression, integration, and system testing.


- Working knowledge of test automation frameworks such as Selenium, Cypress, WebDriverIO, or TestNG.


- Experience with API testing using Postman, RestAssured, or similar tools.


- Familiarity with CI/CD tools like Jenkins, GitLab CI, or Bitbucket Pipelines.


- Proficiency in defect management tools (JIRA, Bugzilla, or similar).


- Knowledge of SFCC Business Manager, cartridges, and pipeline/controller testing.


- Basic understanding of HTML, CSS, JavaScript, and JSON/XML formats.


- Strong analytical and debugging skills.


- Excellent written and verbal communication, with strong attention to detail.

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