Microsoft Dynamics CRM Lead - Power Platform

Description :

Technical Skillset :

- Programming Languages : C#, JavaScript, and potentially HTML, CSS.

- Dynamics 365 Platform : Deep understanding of Dynamics 365 CE architecture, including customization, configuration, and integration capabilities.

- Power Platform : Experience with Power Apps (Canvas and Model-driven), Power Automate (Flow), and Power BI is highly valuable.

- Data Management : Proficiency in SQL Server for data manipulation and management. Experience with data migration and integration tools (e.g., SSIS).

- Web Services : Knowledge of REST and SOAP APIs for integration with other systems.

- CRM SDK : Familiarity with the Dynamics 365 SDK for developing custom solutions.

- Plugins and Workflows : Expertise in developing and implementing custom plugins and workflows to automate business processes.

- Web Resources : Ability to create and use JavaScript web resources to enhance the user interface.

- Security Model : Understanding of Dynamics 365 security roles, teams, and business units.

Functional Knowledge :

- Understanding of core CRM concepts and business processes related to Sales, Marketing, and Customer Service.

- Ability to gather and analyze business requirements and translate them into technical specifications.

- Experience in configuring and customizing Dynamics 365 to meet specific business needs.

- Knowledge of implementing Dynamics CRM best practices.

Problem-Solving and Communication :

- Strong analytical and problem-solving skills to troubleshoot issues and develop effective solutions.

- Excellent communication and interpersonal skills to collaborate with stakeholders, understand requirements, and provide technical support.

- Ability to create and maintain technical documentation.

Experience and Education :

- A bachelor's degree in Computer Science, Information Technology, or a related field is often preferred.

- Proven experience in Dynamics CRM Development, with at least 3 years as a Lead.

- Microsoft Dynamics 365 certifications are a plus.

Responsibilities of an MSD CRM Developer :

- Designing, developing, and implementing custom solutions within the Dynamics 365 platform.

- Customizing user interfaces, forms, views, and dashboards.

- Developing and maintaining plugins, workflows, and custom workflow activities.

- Integrating Dynamics 365 with other systems and applications.

- Performing data migration and data management tasks.

- Troubleshooting and resolving issues related to Dynamics 365 functionality.

- Creating and maintaining technical documentation.

- Providing technical support and training to CRM users.

- Staying up-to-date with the latest Dynamics 365 features and technologies