Description :

- Utilize Microsoft Dynamics 365 CRM and Power Platform to design, develop, and integrate technical solutions.

- Design and implement data migration solutions to transfer large amounts of data using SQL Server Integration Services (SSIS).

- Deliver technical solutions as per specified plans, deliverables, costs, and timelines.

- Clearly articulate technical issues, solutions, and activities to colleagues and clients.

- Have hands-on Dynamics 365 development experience for at least 7+ years developing Plugins, custom workflows, custom API, etc.

- Collaborate with other team members including developers, business analysts, and architects to implement Microsoft Dynamics 365 CRM and power platform solutions.

- Work with stakeholders, business users and clients IT teams to understand their business requirements and translating them into solution designs and Dynamics 365 applications.

- The role involves providing technical leadership and mentoring to developers, as well as offering friendly and professional advice and support to team members.

- Apply sound software engineering processes including iterative development, unit testing, source code control, and reviews.

Qualifications and Requirements :

- Graduate in any discipline with IT related course.

- 7+ years of experience in customizing and configuring Microsoft Dynamics 365 across various customer engagement modules, such as Sales, Customer Services, Field Services, Marketing, Project Service, and other solutions of Power Platform.

- 7+ years of experience in programming with C#, with a Strong understanding of Object-Oriented Programming, and domain-driven design.

- Possess a solid understanding of Microsoft Dataverse, Power Apps (Model-driven Apps, Canvas Apps, Power Pages), Power BI, and Power Automate.

- Highly desirable to have experience in Microsoft Azure Cloud solutions development, including Azure Functions, Logic Apps, Web Apps, Azure Cognitive Services, Azure Artificial Intelligence, Bot Framework, etc.

- Have proven experience in MS Dynamics 365 technical architecture design.

- Be able to troubleshoot MS Dynamics 365 issues, perform root cause analysis, and provide long-term solutions.

- Should have been involved in at least 4-5 CRM implementations.

- Experience in Dynamics 365 Customer Service is MUST.

- Experience in other Dynamics CRM modules is preferable.

- Good communication & customer-facing skills.

- Ability to lead and mentor team members.

- Certification in Microsoft Dynamics preferred.

- Excellent English communication skills (spoken and written).