We are seeking a highly experienced Microsoft Dynamics 365 Architect to lead the design, strategy, and implementation of enterprise-grade CRM solutions. This role is instrumental in aligning Microsoft Dynamics 365 capabilities with business objectives, driving digital transformation, and ensuring scalable, secure, and high-performance CRM systems.

As a strategic technology leader, you will architect and guide the delivery of robust solutions across Sales, Customer Service, and Marketing modules within the Dynamics 365 ecosystem.

Key Responsibilities :

- Architect and lead the design of end-to-end Dynamics 365 CRM solutions, ensuring alignment with business goals and technical standards.

- Translate complex business requirements into secure, scalable, and maintainable solutions, leveraging industry best practices.

- Define CRM architecture strategy and roadmap aligned with broader enterprise IT goals.

- Guide development teams in customization, configuration, integration, and deployment using Power Platform, Dataverse, and Azure Services.

- Ensure data consistency, performance, and scalability of the CRM platform across all integrated systems.

- Design and implement integration strategies with ERP systems, marketing platforms, customer portals, and third-party services using APIs, Logic Apps, and Azure Functions.

- Lead architectural reviews, provide technical leadership, and participate in critical implementations.

- Champion CRM governance, quality assurance, and change management practices across delivery cycles.

Required Skills & Experience :

- Deep expertise in Microsoft Dynamics 365 CRM modules.

- Proven experience with Power Platform, Azure integrations, and enterprise solution architecture.

- Strong leadership, communication, and cross-functional collaboration skills.

If you're passionate about crafting future-ready CRM systems and driving digital excellence, we want to hear from you.