Metro Global Solution Center (MGSC) is internal solution partner for METRO, a 30.

- 5 Billion international wholesaler with operations in 31 countries through 625 stores & a team of 93,000 people globally.

- Metro operates in a further 10 countries with its Food Service Distribution (FSD) business and it is thus active in a total of 34 countries.

- MGSC, location wise is present in Pune (India), D- sseldorf (Germany) and Szczecin (Poland).

- We provide HR, Finance, IT & Business operations support to 31 countries, speak 24+ languages and process over 18,000 transactions a day.

- We are setting tomorrows standards for customer focus, digital solutions, and sustainable business models.

- For over 10 years, we have been providing services and solutions from our two locations in Pune and Szczecin.

- This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion.

- We believe that we can add value, drive efficiency, and satisfy our customers.

- Company Size : 600-650.

- Headquarters : Pune, Maharashtra, India.

- Type : Privately Held.

- Inception : 2011.

Job Description :

Managerial Requirements :

- Executive presence, Story-telling, Leadership skills, transformation, Conflict management, Stakeholder management, Change management, Project management, AGILE ways of working Executive presence, Story-telling, Leadership skills, transformation, Conflict management, Stakeholder management, Change management, Project management, AGILE ways of working.

Required Technical Competencies :

- SAP / Other ERP expertise.

- MS Office Suite/ Teams Expertise.

Required Functional skills :

- Drive culture and mind set change within teams.

- Part of leadership team in contributing to MDM Process strategy & Transformation.

- Contribute to MDM Process target picture roadmap realization and managing transition & projects, adhering to project milestones & timelines.

- Monitor, track and control project outcomes to resolve issues, conflicts, dependencies and critical path deliverables.

- Delivering value to countries through business case realization & improving customer experience (NPS).

- Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.

- Develop and deliver proposals for new process transitions and presentations to various audiences, including GSC Leadership team, sponsors and key stakeholders.

- Background in Lean Six Sigma is a plus.

- IFRS Certification is a plus.

- Exposure to Retail / wholesale industry + IT Projects (Automation / ERP implementation) is a plus.

- International Exposure (Min 6 months) is a plus.

Behavioral Competencies :

- Proactive and Solution oriented attitude.

- Leading by example.

- Integrity and honesty first approach.

- Result self-driven and high motivation.

- Excellent negotiation and communication skills.

- Cost Leadership.

- AI & Digital.

- Open to travel & Hybrid working.

Qualifications :

- Bachelors / Masters Degree in Business Administration, Master Data Certification (preferred reputed institute).

- 10 years+ of experience in Master Data Management, Source to Pay End-to-End Process Transformation, Transition, Service delivery, Digitization.

- Experience in people leadership with leading multiple teams across MDM process (50+ FTEs) and driving results.

- Experience in driving MDM process transformation including but not limited to process improvements, standardization, best practices and bench marking.

- Stakeholder engagement & relationship management including stakeholder visits.

- Set-up, review & baseline business & operational KPIs.

- Out of the above 5+ years of experience in contributing towards MDM /PTP teams change management and process transformation including digital.

- Experience in building team capabilities, individual developments & create career path.

- Good oral and written communication skills, ability to interact effectively with all levels of management.

- Ability to prioritize, manage time effectively, escalate / resolve issues appropriately.