Key Responsibilities :

- Manage and improve master data across customer, product, entitlement, account hierarchy, product catalog, subscription, contract, billing, and revenue domains.

- Configure and support MDM platform capabilities, including data models, match and merge rules, survivorship rules, hierarchy management, validation rules, workflows, reference data, and data quality rules.

- Support integration of master data between MDM platforms and operational systems such as Salesforce CRM, Salesforce CPQ, Salesforce Revenue Cloud, billing, ERP, data lake, and reporting platforms.

- Assist with customer golden record creation, account hierarchy management, deduplication, data standardization, and Customer 360 enablement.

- Support product taxonomy and product catalog data needed for CPQ bundles, pricing rules, eligibility rules, commercial BOMs, and quote-to-cash automation.

- Maintain entitlement and subscription data, including customer-to-product mappings, lifecycle status, renewals, amendments, upsells, and install base visibility.

- Perform data profiling, cleansing, reconciliation, validation, issue resolution, and root-cause analysis across multiple systems.

- Document data definitions, business rules, source-to-target mappings, lineage, stewardship processes, and remediation actions.

- Partner with Sales Operations, Revenue Operations, Finance, Product Operations, Customer Success, IT, Data Governance, and Enterprise Architecture teams.