Job Description :

We are looking for a Manual QA Tester with 2+ years of experience who can combine strong testing skills with excellent communication and client-handling abilities. The ideal candidate should be a quick learner with a strong understanding of products and the ability to work closely with clients, sales teams, and internal stakeholders.

The role will involve manual testing, day-to-day client communication, managing the Sales JIRA board, coordinating with the Sales team, conducting product demos, and providing regular updates and reports to the client.

Roles & Responsibilities :

- Perform manual testing of the product to identify functional issues, defects, and inconsistencies.

- Develop a strong understanding of the product, its features, workflows, and business requirements.

- Quickly learn and understand new product features and changes.

- Communicate with clients on a day-to-day basis and understand their requirements, concerns, and feedback.

- Manage regular client communication and ensure timely follow-ups on pending items.

- Conduct daily follow-ups with relevant internal teams and stakeholders to track progress.

- Manage and monitor the Sales JIRA board, including tracking tasks, updates, and pending items.

- Coordinate closely with the Sales team and monitor their activities/progress.

- Conduct product demonstrations for clients and explain product features and workflows clearly.

- Act as a bridge between the client, Sales team, QA, and internal stakeholders.

- Track action items and ensure timely closure of client-related tasks.

- Prepare and share daily status updates/reports with the client.

- Escalate critical issues, delays, and blockers to the appropriate stakeholders.

- Ensure client requirements and feedback are properly communicated to the internal teams.

- Maintain clear documentation of testing activities, issues, client feedback, and follow-ups.

Qualifications :

- 2+ years of experience in Manual QA / Software Testing.

- Strong understanding of software testing concepts and methodologies.

- Good understanding of functional, regression, integration, and exploratory testing.

- Hands-on experience with JIRA or similar project/task management tools.

- Excellent verbal and written communication skills.

- Strong client-handling and stakeholder-management skills.

- Ability to conduct product demos/presentations for clients.

- Good coordination and follow-up skills.

- Ability to work closely with Sales, QA, Product, and other internal teams.

- Strong ownership and ability to independently track tasks to closure.

- Quick learner with the ability to understand products and business processes quickly.