Description :

Who We Are :

Cimpress develops cutting-edge, best-in-world software that our mass customization businesses use to create personalized products for over 17 million global customers. Our Mass Customization Platform consists of modular, multi-tenant services. Our businesses can choose the solutions that work for them, or assemble any custom combination they need. This makes it easier and faster to do things like introduce new products, reach customers and track orders.

Our Team :

Were an engineering team of 200+ people who develop the technology to power Cimpresss commerce platform that allow customers to easily navigate, discover and purchase the products that they need. We use a variety of modern technologies like Node, React, NextJS, AWS, and many more to build scalable solutions. Through a mix of Agile principles, technical excellence, and cross-functional collaboration.

What You Will Do :

People Leadership & Talent Management :

Direct Management :

- Act as the direct manager for a team of engineers in India, overseeing their career development, performance reviews, and daily engagement.

Team Building :

- Independently plan and execute changes to team staffing.

- This includes identifying skill gaps, defining new roles, and managing the hiring process to ensure the team is sized correctly for company goals.

- Technical Accountability :

- Build a culture of ownership where engineers are accountable for their delivery.

- You will identify process bottlenecks and proactively clear roadblocks to keep the team moving.

Technical Delivery & SDLC Excellence :

Process Improvement :

- Modernize and maintain the teams SDLC processes.

- You ensure the team isn't just 'writing code,' but building high-quality systems that prioritize reliability, scalability, and maintainability.

- Champion the adoption of AI-assisted development tools.

Architectural Guidance :

- Partner with Architects to ensure the team builds simple, straightforward solutions.

- You are responsible for reducing technical complexity and ensuring the system architecture is flexible enough for future growth.

Hands-on Oversight :

- Contribute to the teams success by providing high-level feedback on pull requests and reviewing the overall architecture of new features before they are built.

Operational Strategy & Metrics :

Efficiency Tracking :

- Regularly track, share, and improve team metrics (such as velocity, quality, and deployment health) to build a highly performant and predictable team.

Tech Debt Advocacy :

- Identify areas of technical debt and perform cost/benefit analyses for resolving them. You will work directly with Product teams to ensure this work is integrated into the roadmap.

Product & Stakeholder Partnership :

Roadmap Execution :

- Partner with Product Managers to define deliverables and refine technical estimates.

- You are responsible for all resource assignments and ensuring the roadmap is realistic.

Risk Communication :

- Serve as the primary voice for the team regarding technical concerns, scope changes, and project timelines, ensuring stakeholders have full visibility into delivery risks.

Your Qualifications :

At Cimpress, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply - even if you feel that you dont meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.

- 10+ years of experience engineering full-stack systems

- 4 + years of managing a team across distributed locations.

- Ability to engage in technical discussions, ask the right questions, engage at a helpful level and sniff out suboptimal decisions, and advocate for and teach good ones.

- Exceptional coaching and mentorship skills

- Proven track record of being proactive, moving with purpose and responding to problems efficiently.

- Experience identifying risk and strong ability to assess and address risk when needed

- Strong project management skills with an ability to create and manage roadmaps and track and improve team velocity

Nice to Have :

- Curiosity : You are driven to understand our business, product, and technology, and to apply that knowledge to create better outcomes

- Incisiveness : You think clearly and analytically. You fairly and holistically evaluate tradeoffs, and have the intellectual reasoning to get the right answer most of the time.

- Exceptional Recruitment Skills : You are able to paint a compelling vision for engineering, understand candidates' motivations and get them excited about making an impact at Cimpress.