- Design, deploy, document, manage, and support technologies including but not limited to : Microsoft Exchange Server and Online, Teams, OneDrive, SharePoint, Active Directory, and Azure Active Directory, synchronization and federation services.

- Manage related end user capabilities and coloration systems including O365 user accounts, shared mailboxes, distribution groups and secure email gateway (SEG) solutions.

- Create and maintain automation scripts utilizing PowerShell and/or other software development languages.

- Work closely with other internal teams to build reliability, security, benefit delivery and scalability into the O365 architecture.

- Translate business requirements into efficient and effective technical solutions.

- Ability to operate from task and project management tools such as JIRA.

- Identify, evaluate and recommend new products, technologies, roadmaps, strategies and future trends, as well as areas for process improvement.

- Assist peer technicians in troubleshooting and end-to-end root cause analysis for prompt mitigation of issue.

- Engage in on-call rotation.

- Other duties as assigned.

KEY QUALIFICATIONS :

- 5+ years working and developing MS Purview.

- 5+ years working with M365 & Azure administration

- Strong analytical and problem-solving skills.

- Experience with service automation and collaboration services.

- Self-starter with ability to perform independently with little or no supervision.

- Strong time management skills and manages well in a fast-paced environment with frequently changing priorities and assignments.

- Experience leading medium to large sized projects.

- Excellent verbal and written communication with a professional demeanor.

- Expert customer service skills, including the ability to listen, interpret and explain computer-related concepts in non-technical terms.

- Possesses strong interpersonal skills and the ability to work well with others to calmly handle critical situations with confidence and minimal direction.

- Expert knowledge of current operating systems and software products.

PREFERRED QUALIFICATIONS :

- Bachelors degree in related field.

- Cloud certifications : Azure, Office 365, Exchange Messaging, CompTIA Cloud+, etc.

- Advanced PowerShell scripting & tool making experience

- Experience supporting Microsoft SharePoint Server, troubleshooting various systems and virtual hosting solutions.

- Solid networking skills.

- Demonstrated consulting, presentation, training, and project management skills.