What Youll Be Doing :

- Leading and rapidly building end-to-end features from scratch for Loopios web platform.

- Driving architectural decisions and system-level thinkinginfluencing design and execution across teams.

- Proactively build technology to prevent bugs as they come up, because you cant stand crappy software.

- Interact with and gather detailed feedback from our customers because you understand that creating a user-centric experience comes first.

- Collaborate closely with our Product Managers and Product Designers in an agile environment to bring features to life and iterate on them based on our customers' feedback.

- Mentor and coach others, providing technical guidance and helping build an environment of knowledge-sharing and encouraged feedback.

- Contributing to Loopios AI roadmap by helping evaluate third-party models, optimising LLM integration patterns, and defining technical guidelines for AI-powered features.

- Comfortable leading technical design discussions and facilitating technical decision making.

- Experience as a technical lead is a bonus.

Loopio Engineering Technology Stack :

- React.

- Elasticsearch.

- Node js.

- PHP.

- Python.

- MYSQL.

- Flask.

- Docker.

- Databricks.

- Amazon Webservices.

- Chef.

- Terraform.

What Youll Bring To The Team :

- 10+ years of professional software development experience.

- Proven track record of designing and delivering complex software systems at scale.

- Experience leading architectural discussions, influencing cross-team technical decisions, and driving consensus in ambiguous situations.

- Strong experience in backend/API background of either PHP, Python or Java.

- Experience in frontend development, with a solid understanding of React and JavaScript.

- Strong understanding of database design and RDBMS such as MySQL.

- Proficient in using and designing RESTful APIs.

- Mentorship to other engineers through coaching, design, and code reviews.

- Prior experience as a technical lead is an asset.

- Exposure to AI technologies, particularly around LLMs (e.g., OpenAI, Claude, etc.), embeddings, or natural language processing.

- While deep ML expertise is not required, familiarity with integrating or working with modern AI APIs is highly valuable.

- Comfortable guiding technical design discussions and facilitating technical decision making.

- A growing passion for driving processes and improving software development productivity for your team.

- Experience designing and consuming RESTful APIs and integrating with third-party systems.

- Experience in the following is a plus : Typescript, AWS, Cypress, Elasticsearch, Prior work in building or integrating intelligent features, such as semantic search, RAG and integration with third-party apps.

Where Youll Work :

- Loopio is a remote-first workplace because we recognize the advantages of working flexibly.

- We are HQd in Canada, with established hub regions around the world where we hire from.

- Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), London, and India (specifically in Gujarat, Maharashtra, and Bengaluru).

- Our India/UK hub employees work according to the business hours stated in the job description above.

- This is intentionally designed to enable our global teams to have overlapping hours for collaboration.

- Youll collaborate with your teams virtually across the UK, India, and North America (were just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work during the workday.

- We encourage asynchronous collaboration to effectively work as a global #OneTeam!.

Why Youll ?? Working at Loopio :

- Your manager supports your development by providing ongoing feedback and regular 1-on-1s; we leverage Lattice for our 1 : 1s and performance conversations.

- You will have the opportunity to elevate ???? your craft and the opportunity to explore your creativity with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact.

- We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day 1?? with Loopio.

- Well set you up to work remotely with a MacBook laptop , a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up.

- Youll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment.

- Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam!.

- Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round.

- Youll be a part of an award-winning workplace with an opportunity to make a big impact on the business.

Questioning your qualifications? Read this ??

Hi there, we recognize that all too often, potential candidates dont apply for a position simply because they dont hit every single criteria included in the job descriptionparticularly members of underrepresented groups.

Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team.

We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself.

If you've made a career transition (or a few!), youre self taught in a new role, or you have skills/experience youd like to highlight, we want to hear more about what you could bring to the table.

AI in Recruitment ?

At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process.

These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, and occasionally sourcing prospective candidates.

However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows.

We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency.

Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team.

We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines.

Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive.

We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer.

Please contact a member of our Talent Experience team (work@loopio.com) should you require accommodations at any point during our virtual interview processes.