Description:

As a Manager, Product Design, youll contribute to scaling a world-class design practice at Loopio, balancing hands-on coaching with organizational leadership.

Youll be instrumental in driving alignment across mission teams, evolving our design processes, and ensuring design has a strong, strategic voice in how we build our product.

This role requires close collaboration with teams across Canada, the UK, and India.

To accommodate the time zone differences, you will be expected to work from 11 am to 7:30 pm IST.

What Youll Be Doing:

- Collaborate with Product, Engineering, and Data Science/ML partners to shape mission team roadmaps and priorities.

- Provide design-focused leadership to our India-based product mission teams, ensuring that theyre supported and working in tandem with the broader design team (located in EST & PST time zones).

- Co-create OKRs and KRs, define success metrics, and ensure impact is measured and communicated across the company.

- Review and refine roadmaps with Product senior leadership to align with the broader product vision.

- Partner with other mission teams to coordinate cross-functional initiatives and dependencies.

- Mentor, coach, and grow designers on your team, providing guidance on prioritization, craft, and career development.

- Provide design direction and technical coaching to help designers strengthen their skills and deliver high-quality outcomes.

- Build strong cross-functional relationships and ensure design has a clear voice in shaping product strategy.

- Lead or support high-priority initiatives (e.g., accessibility, design co-op, or key product evolutions).

- Drive operational excellence by evolving design processes, tools, and team practices.

- Contribute to hiring, pipeline building, and recruitment efforts to grow a diverse, high-performing design team.

What Youll Bring To The Team:

- Proven experience managing and growing product designers, with a passion for people development and mentorship.

- Hands-on design expertise and the ability to provide direction, feedback, and technical guidance when needed.

- Experience collaborating closely with PM, Engineering, and Data Science/ML to shape roadmaps, set OKRs, and measure outcomes.

- Strong ability to balance big-picture strategy with day-to-day prioritization and execution.

- Operational skills and experience setting up processes, tools, and practices that scale design impact.

- Track record of building trust and alignment across cross-functional teams and with senior leadership.

- Excellent communication and storytelling skills that help teams understand the why behind design decisions.

- Experience leading or contributing to high-profile initiatives and programs that elevate product quality and the design practice.

- A deep commitment to maintaining a high standard of design quality while driving business outcomes.

- A curious, growth-oriented mindsetyou see feedback as fuel and thrive on continuous learning.

Where Youll Work:

Loopio is a remote-first workplace because we recognize the advantages of working flexibly.

We are HQd in Canada, with established hub regions around the world where we hire from.

Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), London, and India (specifically in Gujarat, Maharashtra, and Bengaluru).

Our India/UK hub employees work according to business hours stated in the job description above.

This is intentionally designed to enable our global teams to have overlapping hours for collaboration.

Youll collaborate with your teams virtually across the UK, India, and North America (were just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work during the workday.

We encourage asynchronous collaboration to effectively work as a global #OneTeam!.

Why Youll ?? Working at Loopio:

- Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice for our 1:1s and performance conversations.

- You will have the opportunity to elevate ???? your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact.

- Well set you up to work remotely with a MacBook laptop , a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up.

- Youll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment.

- Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam!.

- Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round.

- Youll be a part of an award-winning workplace with an opportunity to make a big impact on the business.

Questioning your qualifications? Read this ??:

Hi there, we recognize that all too often, potential candidates dont apply for a position simply because they dont hit every single criteria included in the job descriptionparticularly members of underrepresented groups.

Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team.

We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself.

If you've made a career transition (or a few!), youre self taught in a new role, or you have skills/experience youd like to highlight, we want to hear more about what you could bring to the table.

AI in Recruitment ????:

At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process.

These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, and occasionally sourcing prospective candidates.

However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows.

We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency.

Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team.

We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines.

Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive.

We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer.

Please contact a member of our Talent Experience team (work@loopio.com) should you require accommodations at any point during our virtual interview processes.