Lead Windchill Infrastructure Engineer

Location : Any LTTS location

Qualification : BE/B.Tech/ME/M.tech

Key Responsibilities :

Infrastructure Management :

- Design and maintain Windchill server architecture (including clustered environments).

- Oversee system upgrades, patches, and performance tuning.

- Ensure high availability and disaster recovery planning.

System Administration :

- Manage user accounts, roles, and permissions.

- Monitor system health and performance metrics.

- Implement backup and recovery procedures.

- File server Management

- CAD and office workers

Support & Troubleshooting :

- Lead technical support for Windchill-related issues (server-side and client-side).

- Coordinate with CAD and PLM teams to resolve integration issues.

- Liaise with software vendors for escalated support and updates.

Team Leadership :

- Supervise and mentor Windchill system administrators.

- Allocate resources and manage workload distribution.

- Conduct training and knowledge-sharing sessions.

Compliance & Documentation :

- Ensure system compliance with industry standards and internal policies.

- Maintain detailed documentation of configurations, procedures, and changes.

Required Qualifications :

- 12+ years of experience in Windchill system administration and infrastructure.

- Strong knowledge of PTC Windchill.

- Experience with server management (Windows/Linux), databases (Oracle/MS SQL), and network protocols.

- Familiarity with CAD integrations (e.g., Creo, AutoCAD).

- Excellent problem-solving and communication skills.

- Leadership experience in managing technical teams.

Preferred Skills :

- Experience with cloud-based deployments and virtualization (VMware, Azure).

- Understanding of DevOps practices and CI/CD pipelines.