We are hiring a Lead UI/UX Designer to drive the end-to-end design strategy for consolidating two major Financial Services domains into a unified Adobe Experience Manager (AEM)-based platform. This is a leadership role that combines visionary UX strategy, design system stewardship, and cross-functional governance. You will define the design principles, establish scalable systems, and ensure seamless execution from Figma concepts to production-ready AEM builds.

As the design authority, you will lead a distributed team, mentor designers, and collaborate closely with Product, Development, QA, SEO, Analytics, Legal, and Executive stakeholders. Your work will directly impact user engagement, accessibility, and the long-term scalability of enterprise digital platforms.

Key Responsibilities :

Strategic UX Leadership :

- Define the consolidated UX vision, ensuring it aligns with business goals, technical requirements, and user needs.

- Establish success metrics such as engagement uplift, design-to-development accuracy, and component reuse rate.

- Anticipate scalability requirements including white-labeling, localization, and personalization strategies.

Design System Ownership :

- Architect and govern a production-ready design system comprising 100+ responsive components, enterprise-grade templates, and micro-interaction guidelines.

- Define design tokens, responsive breakpoints, and component variants with complete documentation and version control.

- Maintain a scalable design library ensuring consistency, extensibility, and reusability across multiple teams.

Team Leadership & Governance :

- Lead a distributed team of UX/UI designers by setting standards, conducting reviews, and mentoring at both senior and mid-levels.

- Build best-practice playbooks including style guidelines, naming conventions, versioning, and workflow governance.

- Ensure design reviews are rigorous, focusing on accessibility, usability, and brand compliance.

Stakeholder Engagement :

- Act as the primary liaison for executive and legal stakeholders.

- Facilitate design workshops, executive presentations, and large-scale design critiques to build consensus.

- Manage stakeholder feedback systematically, turning large volumes of input into clear, prioritized design backlogs.

Cross-Functional Collaboration :

- Partner with AEM architects and front-end leads to validate component feasibility and scalability.

- Provide detailed Figma specifications, annotated redlines, and developer-ready assets to ensure smooth handoffs.

- Collaborate with QA teams to validate builds against high-fidelity designs across devices, browsers, and performance constraints.

Accessibility & Inclusivity :

- Conduct end-to-end WCAG 2.1 AA accessibility audits covering color contrast, semantic markup, keyboard navigation, and screen-reader workflows.

- Embed accessibility standards into design artifacts and provide remediation strategies where gaps are found.

- Champion inclusivity by ensuring designs work seamlessly for diverse user groups and assistive technologies.

Data-Driven Design & Quality Assurance :

Define and track KPIs such as :

- 98% design-to-development accuracy

- 85% component reuse rate

- User satisfaction scores and usability testing results

- Conduct continuous QA/UX audits to identify gaps and improve design quality over time.

- Analyze user behavior metrics (Heatmaps, Clickstreams, GA4) and use findings to iterate and enhance experiences.

Qualifications :

- Bachelors or Masters degree in HCI, Interaction Design, Industrial Design, or a related field.

- 9+ years of progressive experience in UI/UX design leadership across large-scale enterprise or agency environments.

- Proven expertise with Figma (Libraries, Prototyping, Auto Layout), Sketch, Adobe Creative Cloud, and prototyping tools (Principle, Protopie, Framer).

- Deep understanding of component-driven design systems (atomic design methodologies, design tokens, responsive grids, breakpoints).

- Strong hands-on experience with WCAG 2.1 AA accessibility audits and remediation.

- Knowledge of AEM front-end paradigms (HTL, Sling, ClientLibs) and ability to guide developers with production-ready assets.

- Experience working in Agile/Scrum environments with sprint cadences, backlog grooming, and cross-functional planning.

- Excellent communication and presentation skills, including executive-level briefings, stakeholder workshops, and design critiques.

- Strong analytical mindset with ability to define UX KPIs, evaluate results, and iterate designs based on both qualitative and quantitative insights.

Key Skills :

- UX Strategy & Roadmapping

- UI/Interaction Design

- Design System Governance

- Component-Driven Architecture

- Accessibility (WCAG 2.1 AA Compliance)

- Figma, Sketch, Adobe Creative Suite

- AEM Design & Developer Handoff

- Agile/Scrum Collaboration

- Stakeholder Communication & Workshops

- Data-Driven UX Optimization