Position : Lead Salesforce Developer with Sales Cloud & US Shift

Experience : 10+ Years in Salesforce & 7+ years in Sales Cloud

Location : Hyderabad | Chennai | Remote

Work Timing : 6 : 30pm to 3 : 30am IST

POSITION OVERVIEW :

Primarily responsible for the design, architecture, development, and maintenance of Salesforce Sales Cloud applications, including requirements analysis, development, testing and implementation. Should have extensive experience integrating Salesforce with third-party tools using solutions like MuleSoft, Web Services (SOAP/REST), and other integration platforms. The role involves defining roadmaps for upgrades, enhancements, and development efforts, designing solutions, and collaborating in Agile environments. This position expects strong hands-on experience in Salesforce Sales Cloud including Admin and Development.

DUTIES AND RESPONSIBILITIES :

- Work with stakeholders to gather and analyze business requirements.

- Analyze, design, develop & maintain customizations and configure Salesforce Sales Cloud to meet specific business requirements.

- Integrate Salesforce Sales Cloud with external systems including ERP systems and other third-party applications.

- Optimize performance and scalability of Salesforce CRM solutions, ensuring performance, storage and data integrity.

- Conduct user training and provide technical support, as needed, to ensure success adoption and utilization of new functionality.

- Responsible for establishing best practices for configuration, design and development in Salesforce (Sales Cloud) and maintain necessary documentation.

- Stay updated with the latest features and capabilities of Salesforce and proactively recommend enhancements and improvements to existing solutions.

- Participate in code reviews, Pair-Programming/testing Sessions.

- Proactive system maintenance.

- Participate in the full SDLC (Kanban), including requirement analysis, story writing, design and implementation, estimations, and other aspects of iterative development.

KNOWLEDGE AND SKILLS REQUIRED :

- At least ten (10) years of demonstrated expertise designing, implementing, and supporting Enterprise-grade technical solutions meeting complex business requirements in Salesforce Sales Cloud.

- Excellent knowledge of Sales Cloud functionality including Territory Management, Collaborative Forecasting, Pipeline Inspection etc, with experience in Sales domain.

- Proficiency in Salesforce security, user management, platform maintenance, data modelling, reports and dashboards.

- Proficiency in Apex programming.

- Strong experience working with Lightning, and Lightning Web Components, SOQL, Visualforce and other Salesforce tools.

- Familiarity with integration patterns such as batch processing, event-driven architecture, and real-time integrations.

- Excellent communication skills and ability to collaborate effectively with cross-functional teams and stakeholders.

- Strong analytical and problem-solving skills, with a keen attention to detail and accuracy.

- Required PD I certification, preferred PDII.

- Preferred Sales Cloud Consultant Certification.

KNOWLEDGE AND SKILLS DESIRED :

- Experience and implementation of Einstein AI tools.

- Experience in Continuous Integration and automated testing strategies is a strong plus.

- Experience in Account Engagement (Pardot) is a plus.

- Working knowledge of JIRA, Confluence, Kanban methodology preferred.

- Experience in AccelQ is a plus.