- Build, manage, and mentor a high-performing Platform Engineering team, fostering a culture of collaboration, accountability, and continuous development.

- Ensure timely and efficient delivery of the teams project and reactive work to support the needs of the business in alignment with Product and Technology Roadmaps

- Provide coaching, training, and career development opportunities to strengthen the team's skills and performance

- Ensure effective planning and allocation of team capacity through project management, planning/estimation, risk management and predictable delivery while creating visibility of all work

- Provide technical leadership and mentoring across teams through knowledge sharing sessions, pair programming, code reviews and solution design

- Translate business problems and complex requirements into simple, tractable technical solutions

- Contribute to the preparation and execution of Product & Technology roadmaps

- Implement and maintain monitoring/alerting/logging systems to identify and respond to incidents

- Conduct/participate in Root Cause Analyses (RCAs) and blameless post-mortems

- Participate in on-call rotations to ensure system reliability and rapid incident response.

- Ensure scalability and efficiency of cloud infrastructure and systems to handle traffic and data growth

- Collaborate with product engineering teams to design/build fit-for-purpose and observable software

- Lead innovation within the platform team, and ensure that successful ideas are evangelized and propagated across the company

Required Qualifications :

- Bachelor's degree in Computer Science, Information Technology, or similar

- Recent and proficient experience development in C#/.NET

- Proven experience (3+ years) Leading Platform Engineering or Site Reliability Engineering teams

- Recent and proficient experience (8+ years) in C#/.NET development

- Experience (2+ years) working on a SaaS platform, preferably in a leadership capacity

- Proven track record of designing, building and operating highly-available and performant production environments, preferably using Kubernetes

- Proficiency with one or more public cloud providers such as Azure, AWS or GCP

- Proficiency using Infrastructure as Code (IaC) tools such as Terraform

- Experience with monitoring, observability and logging tools such as DataDog, Prometheus, Grafana, or similar.

- Strong business acumen and strategic thinking capabilities

- Exceptional leadership, communication, and interpersonal skills, with the ability to engage at all levels with non-technical as well as technical audiences

- Ability to work in a fast-paced, dynamic environment and manage multiple priorities with a positive attitude

Preferred Qualifications:

- Relevant certifications in cloud platforms (e.g., Microsoft Certified: Azure Solutions Architect) and DevOps practices (e.g., Certified Kubernetes Administrator) are a plus

- Experience in database management/performance tuning, particularly MSSQL.

- Experience working with frontend technologies (React)