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Lead Engineer II/Software Engineer - ServiceNow SecOps Modules

Worksconsultancy
Hyderabad
7 - 9 Years

Posted on: 21/09/2025

Job Description

Responsibilities :

- Lead the design and implementation of ServiceNow SecOps modules, including : Security IncidentResponse (SIR) Vulnerability Response (VR) Threat Intelligence (TI) Develop and customize Service Catalog items specific to security use cases, including dynamic forms, workflows, and automation.

- Configure and enhance out-of-the-box SecOps functionalities and implement custom components where required.

- Work directly with SOC teams, security analysts, and stakeholders to gather and refine technical requirements.

- Develop client-side and server-side scripts, including Business Rules, Script Includes, UI Policies,Client Scripts, and Scheduled Jobs.

- Design and implement REST/SOAP integrations with third-party security tools and platforms.

- Follow and enforce secure development practices, RBAC controls, and platform governance.

- Collaborate in Agile development processes and provide mentorship to junior developers.

- Document technical solutions, configurations, and changes for knowledge sharing and auditreadiness.


Required Skills & Experience :


- Strong hands-on expertise with ServiceNow Security Operations (SecOps) modules : SecurityIncident Response (SIR) Vulnerability Response (VR) Threat Intelligence


- Proficient in developing Service Catalog items and automating workflows using Flow Designer and Workflow Editor.

- Deep understanding of ServiceNow scripting, including JavaScript-based client/server scripting.Experience in building and maintaining REST and SOAP-based integrations with external securitytools.

- Skilled in enforcing RBAC, creating ACLs, and applying secure development practices.

- Familiar with Scoped Application development, update sets, and platform lifecycle management.

- Comfortable working with cross-functional teams in Agile or Scrum environments.

- Effective communication skills to bridge the gap between technical teams and businessstakeholders.


Preferred Qualifications :


- ServiceNow Certified Implementation Specialist SecOps ServiceNow Certified SystemAdministrator

- Familiarity with : Threat frameworks (MITRE ATT&CK, STIX/TAXII) Vulnerability and risk scoring standards (CVSS, NVD)

- Experience integrating tools such as Tenable, Qualys, Splunk, CrowdStrike, etc.


Role Proficiency :


Act creatively to develop applications by selecting appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions. Account for others' developmental activities; assisting Project Manager in day to day project execution.


Outcomes :


- Interpret the application feature and component designs to develop the same in accordance with specifications.

- Code debug test document and communicate product component and feature development stages.

- Validate results with user representatives integrating and commissions the overall solution.

- Select and create appropriate technical options for development such as reusing improving or reconfiguration of existing components while creating own solutions for new contexts

- Optimises efficiency cost and quality.

- Influence and improve customer satisfaction

- Influence and improve employee engagement within the project teams

- Set FAST goals for self/team; provide feedback to FAST goals of team members

- Ability to build/customize workflows & catalog items (Flow Designer / Workflow Editor).

- Strong ServiceNow scripting skills (JavaScript, Business Rules, Script Includes, Client/Server).

- Experience with REST/SOAP integrations to security tools/platforms.

- Solid knowledge of RBAC, ACLs & secure development practices.

- Direct exposure working with SOC/Security teams for requirement gathering.

- Excellent communication skills to interact with both tech & business stakeholders.


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