Role : Technical Consultant L3-Workspace One

Work Mode : Remote (PST Time Zone)

Domain : Information Technology

Required Experience : 7-10 Years

Shift Timings : 9 : 00 AM - 6 : 00 PM PST (Monday to Friday), (9 : 30 PM - 6 : 30 AM (IST) with flexibility for on-call escalations.

Required Skillset and Qualification :

- 7+ years in a customer-facing consulting role (system integrator or IT services preferred)

- 7+ years of hands-on experience with Omnissa Workspace ONE UEM (Console, Device Services, API, ACC, Database)

- Strong understanding of the 5 UEM pillars - MDM, MAM, Security & Compliance, IAM, and

Reporting :

- Experience with AirWatch Cloud Connector (ACC) setup and architecture

- Experience integrating Workspace ONE with Azure AD/Entra ID, Okta, or Ping Identity

- Solid understanding of DNS, DHCP, Active Directory, and Domain Controllers

- Experience with ACC integration with on-prem AD, Exchange, and Certificate Authorities

- Knowledge of PKI, SCEP, and certificate-based authentication

- Candidate MUST be at a L3 level currently.

Role & Responsibilities :

- Design and implement end-to-end Unified Endpoint Management (UEM) architecture using Omnissa Workspace ONE including multi-region and high availability setups.

- Lead complex migrations (e.g., legacy MDM / Microsoft Intune to Workspace ONE) with minimal downtime and user impact.

- Architect and implement Zero Trust security frameworks leveraging Workspace ONE Access, conditional access, and device compliance.

- Perform deep-dive troubleshooting across device enrollment, application deployment, certificate issues, and identity integrations.

- Design and maintain scalable ACC (AirWatch Cloud Connector) architecture, including Kerberos, LDAP, and enterprise directory integrations.

- Integrate Workspace ONE with identity providers like Okta, Ping Identity, and Azure AD for advanced SSO and federation use cases.

- Implement and optimize Workspace ONE Tunnel, Content Gateway, and Secure Email Gateway (SEG) for secure enterprise access.

- Drive automation using REST APIs, PowerShell, and scripting for bulk device/user management, Smart Groups, and reporting.

- Design and implement compliance and remediation frameworks, including automated actions based on device posture.

- Lead performance tuning and environment health checks for large-scale deployments.

- Conduct security audits and hardening aligned with enterprise security standards and compliance frameworks.

- Setup, configure and install Workspace ONE UEM.

- Setup, configure and install Workspace ONE Access.

- Configure Apple iOS, MacOS, Android and Windows device enrolment.

- Configure Enrollment and Organization Group assignment.

- Enhanced Management configurations (Profile/Policies/System Settings).

- Configure Android for Enterprise.

- Configure Apple Business Manager (ABM).