Mandatory Skills : Palo Alto Firewall (Must), Cisco ASA Firewall (Must), Routing and Switching (Must), FTD (Good to have),

Team Leadership and Management :

- Lead and mentor the L2 network support team, ensuring that they adhere to operational standards, follow best practices, and deliver timely solutions to network issues.

- Provide guidance and training to team members on advanced troubleshooting techniques, network architecture, and technologies.

- Assign tasks and responsibilities to L2 engineers and monitor their progress.

- Conduct performance reviews and identify opportunities for skills development within the team.

Network Troubleshooting and Issue Resolution :

- Serve as the primary point of escalation for complex network issues that cannot be resolved by L2 engineers.

- Troubleshoot and resolve advanced network problems related to LAN, WAN, VPN, firewalls, routers, switches, and other critical network infrastructure components.

- Work closely with L3 teams for complex network configurations and escalations.

Network Design and Implementation :

- Assist in the design, configuration, and implementation of network infrastructure upgrades or expansions.

- Collaborate with senior engineers to develop network plans, including hardware selection, network topology, and capacity planning.

- Ensure the implementation of network changes follows best practices and minimizes network downtime.

Performance Monitoring and Optimization :

- Oversee the monitoring of network performance using tools like SolarWinds, Nagios, or PRTG.

- Analyze performance metrics and identify areas for optimization.

- Implement performance improvements, including load balancing, route optimization, and network segmentation.

Network Security Oversight :

- Ensure that network security protocols are followed and assist with configuring firewalls, VPNs, ACLs, and other security measures.

- Monitor the network for security threats and coordinate with security teams to mitigate risks.

- Assist in incident response and post-mortem analysis for security incidents.

Documentation and Reporting :

- Maintain comprehensive and up-to-date documentation on network configurations, diagrams, IP addressing schemes, and troubleshooting processes.