HamburgerMenu
hirist

Job Description

Support Coverage : 24x7

Scope of work :

The scope includes full lifecycle management and operations of OpenShift infrastructure as detailed in subsections below.


Role & Responsibilities :


OpenShift Container Platform Management :


- Container lifecycle management (creation, deployment, health checks, updates)

- CI/CD Pipeline Management

- Dockerfile and Image Management

- Incident/Service/Change/Problem Management

- OS Patching, Node Administration

- PV/PVC backup and restore

- IAM and container registry management

Client/OEM responsibilities include :

- Application deployment & container image development

- Network design (HLD/LLD), Certificate procurement

Cluster Lifecycle Support :

- Cluster Provisioning, Registration, and CMDB onboarding

- Backup configuration, monitoring setup (Prometheus, Zabbix)

- RBAC, CRD, and LDAP integration

- Routine patching, update validation, vulnerability remediations

- Cluster scaling, BIOS/firmware updates, and CMDB maintenance

Monitoring & Troubleshooting :

- CPU/Memory/Disk/IO health tracking

- Cluster/operator/service log analysis

- Alerts & automated remediation

- OEM case logging & escalation

- SLA-compliant incident resolution and RCA reporting

Maintenance & Administration :

- Scheduled patching, cluster backups, and vulnerability fixes

- Capacity planning dashboards

- DR documentation, SOPs, RPO/RTO assurance

- Admin access compliance (RBAC, syslog, NTP, ILO etc.)

Decommissioning and Audit Support :

- Server resource release and secure OS image deletion

- Rebuilds from backup if needed

- Audit participation, IDR data reporting, NC closure tracking

info-icon

Did you find something suspicious?