At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl ? We are always moving forward always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role :

As a System Administrator at Kyndryl, youll solve complex problems and identify potential future issues across the spectrum of platforms and services. Youll be at the forefront of new technology and modernization, working with some of our biggest clients which means some of the biggest in the world.

Theres never a typical day as a System Administrator at Kyndryl, because no two projects are alike. Youll be managing systems data for clients and providing day-to-day solutions and security compliance. Youll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.

One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Youll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders.

Does the work get challenging at times? Yes! But youll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Key Responsibilities :

- Continuously monitor system performance metrics like CPU utilization, I/O wait times, memory usage, and application response times to identify potential issues.

- Analyze system trends and forecast future capacity requirements to proactively address potential bottlenecks and ensure system scalability.

- Identify and implement system configuration adjustments, including workload management policies and resource allocation, to optimize performance based on analysis.

- Diagnose and resolve performance problems by analyzing system dumps, logs, and tracing information.

- Contribute to disaster recovery strategies by ensuring system backups and failover capabilities are in place for critical workloads.

Your future at Kyndryl :

Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you wont find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms.

Who You Are :

Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development.

You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others.

Required Technical and Professional Expertise :

- 8+ years of Experience with performance tuning of systems, practicing capacity planning activity during system up-gradation and proactively managing capacity planning on regular basis.

- Clear understanding about SMF and analyzing and drawing insights from SMF data Processing.

- Experience with Workload Load Manager (WLM), Parallel Sysplex configurations, multiple LPAR environments, and experience in capacity/performance reporting and modeling.

- Must have system performance understanding of mainframe components covering the areas of ZOS, JES, CICS, DB2 and IMS.

- Thorough knowledge in Performance analysis & tuning for ZOS operating environment / DASD / Tape storage systems.

- Ability to perform diagnostics and perform RCA [ Root cause analysis ].

- Strong analytical and documentation skills.

- Should be a team player with excellent communication and technical skills.

- Provide a 7/24 service on-call to clients

- Capacity Planning for Processor, DASD, and on physical processors (CECs) for various customers.

- Knowledge about forecasting for processors, coupling facilities, DASD, Virtual Tape, and Tape in a complex.

- Provide technical guidance to internal contacts in the design of infrastructure solutions that meet business needs and perform to engineered specifications.