Jivo - Head of Information Technology - MERN Stack

Job Description :

We are seeking an experienced and visionary Head of Information Technology to lead and oversee the organizations entire IT operations, software development, and technology strategy. This senior leadership role demands a strong technical background in software development - particularly in the MERN stack - and proven expertise in managing IT infrastructure, teams, and projects aligned with business goals.

Key Responsibilities :

- Architect, design, and develop scalable, high-performance applications using the MERN stack (MongoDB, Express.js, React.js, Node.js).

- Optimize existing applications for performance, scalability, security, and observability.

- Own and define the technical strategy for complex business needs, solving broad and open-ended problems.

- Ensure delivery of clean, efficient, maintainable code following industry best practices.

- Oversee and align IT operations with organizational strategy and objectives.

- Develop, implement, and maintain IT policies, systems, and infrastructure that support evolving business needs.

- Monitor IT infrastructure performance and implement proactive improvements.

- Lead cloud adoption, disaster recovery, and business continuity initiatives.

- Manage IT budgets, procurement, vendor negotiations, and contracts.

- Lead, mentor, and manage a diverse team of developers and IT professionals, fostering collaboration and continuous learning.

- Assign tasks, conduct code reviews, and ensure timely delivery of projects aligned with quality standards.

- Conduct performance reviews, skill development sessions, and support recruitment and onboarding processes.

- Facilitate a positive and productive work environment across teams.

Required Qualifications :

- Bachelors or Masters degree in Computer Science, Information Technology, or a related field (preferred).

- 5+ years of hands-on experience in software design, development, and algorithmic problem-solving.

- Minimum 2 years in a managerial leadership role overseeing software development teams and IT operations.

- Strong expertise in the MERN stack (MongoDB, Express.js, React.js, Node.js).

- In-depth understanding of RESTful APIs, microservices architecture, and web security best practices.

- Proven experience managing enterprise-scale IT infrastructure and operations.

- Familiarity with Agile methodologies and project management tools.

- Strong leadership, decision-making, communication, and interpersonal skills.

- Experience in vendor management, budgeting, compliance, and risk governance frameworks.