Jira Administrator - Confluence

Required Skills :

- 5+ years of hands-on experience administering Atlassian tools (Jira Software, Confluence, Jira Service Management) in an enterprise environment

- Strong knowledge of Jira administration custom workflows, fields, permission schemes, automation, and project configurations

- Experience with scripting and automation (e.g., Groovy, ScriptRunner, Automation for Jira, REST APIs)

- Familiarity with ITSM/ITIL practices and Service Desk operations

- Solid communication skills and ability to translate business requirements into technical solutions

Preferred Skills :

- Atlassian certification (e.g., ACP-100, ACP-400)

- Experience with cloud and data center deployments, and Cloud migrations

- Experience with add-ons and applications like X-Ray, Script runner, Tempo, and EazyBi

- Familiarity with CI/CD, DevOps, and SDLC tools

- Understanding of Agile and Scrum methodologies

- Exposure to AI implementations