Jabil - Quality Engineer I - Functional/Performance Testing

Key Responsibility Areas (KRAs) :

- QA Planning & Strategy : Develop and maintain comprehensive QA plans and test strategies for new software releases, ensuring alignment with project timelines and quality requirements (e.g., functional, integration, performance testing).

- Process Optimization : Provide quality input for software project design and development; optimize testing processes by developing test aids, templates, and guidelines.

- Test Case Management : Design, develop, and execute detailed manual and automated test cases to ensure thorough coverage and requirement traceability.

- Defect Management : Review, track, prioritize, and ensure effective resolution of all software discrepancies (bugs) using root cause analysis.

- QA Documentation : Maintain and review all QA documentation (test plans, cases, reports, release notes) and manage document storage and access systems.

- Knowledge Transfer & Training : Develop and deliver specialized training on quality best practices, new features, and testing tools for relevant teams.

- Process Improvement & Standardization : Drive continuous improvement and standardization of software development and QA processes using proactive methodologies.

- Customer & Technical Support : Provide technical support on software quality issues to customers and end-users, translating technical problems into actionable solutions.

- Compliance & Security : Ensure adherence to all safety, health, and company security policies, especially those related to secure coding and data handling.

Minimum Requirements :

- Bachelor's degree (required) in Computer Science, Information Technology, Software Engineering, or a related technical field.

- Five years of progressive experience in Software Quality Assurance or a related IT quality engineering role.

- Strong understanding of Software Development Life Cycle (SDLC) and Quality Assurance methodologies (e.g., Agile, Scrum).

- Experience with test management tools (e.g., Jira, Azure DevOps, TestRail) and bug tracking systems.

- Familiarity with test automation concepts and tools (e.g., Selenium, Cypress, Playwright) is highly beneficial.

- Strong analytical, logical thinking, and problem-solving skills, with a proactive approach to quality.

- Excellent verbal and written communication skills for effective collaboration with development, product, and customer teams.

- High level of accuracy, accountability, and meticulous attention to detail