Skill Set :

- Cyara or any other IVR Automation experience

- Knowledge on Kubernetes/Docker

- Webservices Testing both SOAP and REST

- Good understanding of Agile & Jira tool

- Telecom/Cable Domain background and testing experience on IVR would be beneficial.

- you will act as a professional across the different stages of project.

- You will Support supervisor in requirement workshops/ current system study, analyze the, identify high level process/system changes, define and document the problem based on client and supervisor inputs.

- Review/analyze requirements specifications from the business needs, support creation of to-be flows, configuration Sheets, specification documents, fit gap analysis documentation etc. and define/review detailed functional/process, infrastructure, security design.

- Prepare/review the system appreciation documents, support the creation of client training material and conduct reverse knowledge transfer. Write test plans/cases, perform testing and resolve issues.

- Check Non-functional requirements of the system.

- Provide inputs to supervisor on solution alternatives based on research and build proof-of-concepts. gather both technical and functional requirements, You will have the opportunity to collaborate with some of the best talent in the industry to create innovative high quality and defect-free solutions to meet our clients' business needs.

- You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Preferred Qualifications :

- 5 + years IT Experience with 3+ years in Testing and working on tools like ALM

- 2+ years Cyara or any other IVR Automation experience

- Experience in onshore/offshore coordination leading large onsite + offshore teams

- Good working understanding of Kubernetes/Docker

- Extensive experience in testing Webservices both SOAP and REST

- 2+ years' experience writing complex SQL queries

- Extensive experience in working with Unix systems

- Good understanding of Agile & Jira tool

- Telecom/Cable Domain back ground and testing experience on IVR would be beneficial.