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ITC Infotech - Senior ServiceNow Developer - CMDB

Posted on: 22/08/2025

Job Description

Experience : 6+ years


Employment Type : Full-time


About the Role :


We are seeking a highly skilled and motivated Senior ServiceNow Developer to join our team. In this role, you will be a key technical contributor, responsible for developing and implementing robust solutions within the ServiceNow platform.


You will not only be an expert developer but also a proactive problem-solver who can advise on architectural solutions and support our Solutions Architect. Your ability to drive projects aggressively and deliver incremental value on a strict timeline is crucial for this position.


Key Responsibilities :


Development and Implementation : Design, develop, and maintain applications and modules within the ServiceNow platform. Your work will span across various areas, including Flow Designer, Workflows, GRC/IRM, CMDB, and release and change management.


Solution Leadership : Support the Solutions Architect by providing technical insights, proposing solution ideas, and offering alternative approaches based on your extensive development experience.


Agile Delivery : Act as an aggressive driver of value, ensuring the continuous and incremental delivery of new features and functionalities according to program timelines.


Integration : Lead and execute complex integrations between ServiceNow and other platforms, with a focus on strong experience with API integration. Experience with integrations like JIRA or AWS is highly valued.


Technical Expertise : Serve as a subject matter expert on the ServiceNow development environment, sharing your knowledge and best practices with the team.


Continuous Improvement : Contribute to the overall development framework, ensuring best practices in an agile environment and a "secure by design" approach.


Required Skills & Qualifications :


Experience : A minimum of 6 years of experience in ServiceNow development.


Technical Proficiency :


- Strong expertise with the ServiceNow development environment.


- In-depth knowledge of Flow Designer and Workflow development.


- Hands-on experience with GRC/IRM, CMDB, and ServiceNow's release and change management modules.


- Extensive API integration experience is a must.


- Strong integration experience with platforms like JIRA or AWS is a significant plus.


Frameworks & Methodologies :


- Solid understanding of a Secure by Design development approach.


- Proven experience working within an Agile development environment.


Soft Skills :


- A proactive and "get things done" mindset with the ability to drive projects to completion.


- Excellent communication and problem-solving skills, with the ability to advise and collaborate with a Solutions Architect.


Bonus Skills : Knowledge of AWS is a plus but not mandatory.

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