ITC Infotech - Backup & Storage Engineer - SAN/NAS

Job Summary :

The role entails handling critical incidents, designing recovery strategies, and mentoring junior engineers, while ensuring security, scalability, and high availability of storage platforms.

Required Skills :

- Deep knowledge of SAN/NAS technologies, including zoning, LUN masking, multipathing, and storage tiering.

- Mastery of RAID levels, performance tuning, and predictive failure analysis.

- Strong experience in NFS configuration, client behavior analysis, and integration with heterogeneous environments.

- Advanced understanding of Active Directory, DNS, LDAP, and Kerberos.

- Scripting capabilities in PowerShell, Shell, or Python for automation and diagnostics.

- Knowledge of enterprise monitoring tools (e.g., SolarWinds, Zabbix) and ITSM frameworks.

- Ability to handle escalations and drive mission-critical resolutions.

Responsibilities :

- Design, configure, and troubleshoot NAS/SAN environments, including iSCSI and Fibre Channel.

- Upgrade Commvault infrastructure (CommServe, Media Agents).

- Define and optimize global deduplication and storage policies.

- Automate backup tasks using scripts/APIs.

- Integrate Commvault with cloud storage (Azure, AWS).

- Review licensing, capacity, and resource utilization.

- Lead DR planning and execution for critical apps.

- Design cross-site replication and copy policies.

- Ensure compliance with audit, security, and retention standards.

- Manage high-performance RAID setups, ensuring fault tolerance and data integrity.

- Resolve complex access issues and performance bottlenecks in NFS shares.

- Audit and maintain Active Directory structures, including GPOs and replication relevant to backup systems.

- Drive capacity planning and lifecycle management for storage infrastructure.

- Develop automation scripts for backup validation, reporting, and compliance.

- Own disaster recovery strategy planning, testing, and execution.

- Collaborate with cybersecurity, cloud, and server teams to align storage strategies.

- Prepare detailed architecture documents, SOPs, and RCA reports for enterprise stakeholders.

- Mentor L1/L2 analysts and lead technology onboarding initiatives.

- Participate in RFP reviews and vendor selection for backup/storage technologies.