IT Support Engineer - eCommerce Platform

Description :

Position : Ecommerce Support engineer

Location : Visakhapatnam

Experience : 5+ Years

Job Type : Permanent

Primary skills : Orocommerce

Job Description :

- CMS maintenance, SEO, catalog updates, ticket resolution

Overview :

Maintain and enhance eCommerce platforms, ensuring seamless digital operations, product updates, and customer experience optimization.

Responsibilities :

- Manage CMS content, product catalogs, and digital assets.

- Implement SEO best practices and track site analytics.

- Resolve tickets related to site performance, checkout, and integrations.

- Coordinate with marketing and IT teams for promotions and updates.

- Support platform upgrades and testing activities.

Skills & Qualifications : (5+ yrs of experience)

- Experience with eCommerce platforms (Shopify, Magento, WooCommerce, etc.).

- Understanding of HTML/CSS and web analytics tools.

- Familiarity with SEO principles and digital marketing concepts.

- Strong problem-solving and coordination skills. Orocommerce Skill set required