Job Description

Function: IT Operations and Support ? IT Management / IT Support

We're hiring an IT Software and Tools Admin Manager to own and streamline our internal tech operations. From managing oursoftware subscriptions and licensesto over seeing employee onboarding, asset tracking, and budgeting, you'll be the go-to person ensuring everyone has the tools they need securely, efficiently, and cost-effectively. This role is perfect for someone who thrives on operational excellence, knows the SaaS ecosystem inside out, and can juggle people, processes, and platforms in a fast-moving startup.

Responsibilities:

- Manage Google Workspace and email provisioning for all employees.

- Set up and maintain access to internal tools(Notion, Slack, Figma, Jira, etc., and tons of new-age AI tools ).

- Oversee software subscriptions, license management, and renewals.

- Benchmark tools, evaluate alternatives, and optimize license plans for cost-efficiency.

- Own the IT budget for software, licenses, and cloud billing(AWS, GCP).

- Maintain and update the hardware asset register; coordinate laptop repairs and replacements.

- Define and enforce security and compliance policies (SSO, 2FA, password management).

- Create process documentation and onboarding SOPs for tool access.

- Monitor usage and prepare monthly reports for leadership.

- Work closely with the finance and ops teams on procurement and vendor contracts.

Requirements :

- 3+ years of experience in IT administration, tooling ops, or IT asset management.

- Hands-on experience with Google Workspace and top SaaS platforms.

- Proven ability to optimize costs, manage renewals, and streamline usage.

- Comfortable evaluating tools and negotiating pricing.

- Strong documentation, process, and communication skills.

Bonus : Familiarity with early-stage startups and AI-native teams.