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Job Description

Key Responsibilities :


- Install, configure, and maintain routers, switches, firewalls, wireless access points, and other networking hardware.


- Monitor network performance and troubleshoot issues related to connectivity, latency, bandwidth, and hardware/software failures.


- Manage and support LAN, WAN, and Internet connections, ensuring 24/7 uptime and redundancy.


- Administer firewalls, VPNs, and network security policies to ensure data integrity and compliance.


- Perform regular network maintenance and system upgrades including patches, hotfixes, and firmware updates.


- Manage user access, permissions, and network policies in accordance with IT and security standards.


- Conduct regular network security audits and assist in vulnerability assessments.


- Maintain network documentation including diagrams, configurations, and change logs.


- Collaborate with vendors, service providers, and IT staff for network-related procurement and troubleshooting.


- Provide technical support to users on network-related issues and escalate where needed.


- Ensure backup and disaster recovery systems are in place and regularly tested.


Required Skills & Qualifications :


- Bachelors degree in Computer Science, Information Technology, or a related field.


- Minimum 7 years of hands-on experience in network administration and support.


- Strong knowledge of TCP/IP, DNS, DHCP, VPN, VLAN, routing protocols (OSPF, BGP), and subnetting.


- Experience with Cisco, Fortinet, Palo Alto, or similar networking equipment.


- Proficient in managing Windows and/or Linux-based network environments.


- Understanding of cybersecurity best practices and firewall configurations.


- Experience with network monitoring tools (e.g., PRTG, SolarWinds, Nagios).


- Strong troubleshooting and analytical skills.


- Excellent written and verbal communication skills.


Preferred Certifications :


- CCNA / CCNP (Cisco Certified Network Associate / Professional)


- CompTIA Network+


- Fortinet NSE Certifications


- Microsoft Certified : Azure Network Engineer Associate (optional, if cloud exposure is needed)


Nice to Have :


- Exposure to cloud networking (AWS, Azure, GCP).


- Knowledge of VoIP, video conferencing systems, and unified communications.


- Experience in ITIL-based service environments


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