iSupportZ - SAP C4C Consultant - E2E Implementation

Job Summary :

We are seeking an experienced SAP Cloud for Customer (C4C) Consultant with over 5 years of end-to end project experience in both functional and technical domains. The ideal candidate will be responsible for delivering SAP C4C implementations, integrations, and enhancements, while acting as a bridge between business (Client) and implementation teams. This role requires strong customer engagement, solutioning skills, and the ability to handle C4C Sales, Service, and Technical SDK/PDI development.

Key Responsibilities :

- Lead and execute SAP C4C implementation projects (Sales and/or Service).

- Conduct workshops to gather business requirements and map them to standard SAP C4C functionalities.

- Configure and customize SAP C4C solutions including Business Rules, Workflow, Approvals, and UI personalization.

- Prepare functional specifications for technical development (integration, extension).

- Perform fit-gap analysis and recommend best practices based on SA

- Develop custom objects, scripts, and enhancements using C4C SDK (PDI/ABScripting).

- Build and maintain integrations with SAP ECC/S4HANA using CPI, Web Services, IDoc, OData, or REST APIs.

- Develop mashups, extension fields, and custom reports/KPIs.

- Troubleshoot technical issues and collaborate with BASIS/Integration teams.

- Participate in performance tuning and optimization of the C4C environment.

Must-Have Skills :

- Minimum 5 years of SAP C4C experience, with at least 3 full-cycle implementations.

- Deep knowledge of C4C Sales, Service, and Marketing modules.

- Hands-on experience in SAP C4C SDK (PDI), ABScripting, and UI Designer.

- Experience with integration platforms such as SAP CPI or PI/PO.

- Proficient in data migration techniques (using Data Workbench, CSV, Mass Data Maintenance).

- Good understanding of SAP backend systems (ECC/S4HANA) and integration points.

Soft Skills :

- Strong analytical and problem-solving skills.

- Excellent communication and stakeholder management.

- Ability to work independently and in agile teams.

- Customer-oriented with a proactive mindset.

Preferred Qualifications :

- SAP C4C Certification (Functional or Technical).

- Experience with SAP Fiori/UI5 or BTP extensions.

- Exposure to SAP Field Service Management or FSM integration is a plus.