iSupportZ - Oracle Fusion WMS Consultant - Functional Support

Description :

Work experience : 6 to 8 Years.

Work location : Remote.

Employment Status : Contract.

Key Responsibilities :

- Troubleshoot and resolve issues related to Inbound, Outbound, Inventory, Putaway, Picking, Cycle Counting, and Warehouse Operations.

- Handle Service Requests (SRs) with Oracle Support and track issue resolution.

- Analyze integration issues between WMS and other modules (e.g., Inventory, Procurement, Order Management, Logistics).

- Support configuration changes, rule updates, and system validations as required.

- Perform root-cause analysis for recurring issues and recommend corrective actions.

- Assist business teams in daily operational challenges and ensure timely resolution.

- Participate in regression testing, UAT support, and deployment of minor enhancements.

- Provide knowledge transfer and end-user support for warehouse processes.

- Document support activities, configuration changes, and update SOPs.

Required Skills :

- 6 to 8 years of experience in Oracle Fusion SCM/WMS, with strong expertise in WMS functional processes.

In-depth knowledge of :

- Inventory Transactions & Adjustments

- Task Management

- Warehouse Rules & Strategies

- Scanning/Barcode processes

- Experience handling support projects with tight SLAs.

- Hands-on experience with Oracle Fusion setups, configurations, and troubleshooting.

- Understanding of integrations with 3PL systems, OTBI/Fusion Analytics, and REST/SOAP services.

- Ability to work with cross-functional teams (SCM, OM, Procurement, Inventory).

- Strong analytical, problem-solving, and communication skills.