Posted on: 03/10/2025
Key Responsibilities :
- Report to the manager of Platform Support with the ability to interface with multi-disciplinary teams
- Serve as an escalation point for Junior members and other cross-functional teams.
- Provide technical assistance and support for incoming queries and issues related to proprietary technologies, computer systems, software, and hardware.
- Installing, configuring, and maintaining computer hardware, software, systems, networks, printers, and scanners
- Facilitate infrastructure and product-related tasks
- Manage assigned tasks contributing to Platform level projects
- Work to continuously develop expertise within key areas of technical operations
- Provide off hours on-call support as needed by following an assigned calendar
- Assist in the design, development, testing, and deployment of API proxies using Apigee Edge or Apigee X
- Support integration of APIs with backend services and third-party applications
- Participate in API design reviews and help ensure best practices for RESTful APIs
- Help document API configurations, proxy flows, and error handling logic
Requirements :
- 5+ years experience in systems administration / DevOps Role
- Working knowledge of Linux (Ubuntu / Red Hat / CentOS are our preferred distributions) and windows Server operating systems and Microsoft Internet information server
- Experience with common scripting languages (Bash and Groovy preferred)
- Experience with common editors (Vim or Emacs)
- Experience managing and maintaining web servers (e.g. Nginx, IIS, Tomcat, Apache, Glassfish)
- Experience in DNS Administration (e.g. A, CNAME, MX, TXT)
- Experience working with SSL Certificate Enrollment Processes
- Experience with VMWare VSphere
- Familiarity with RESTful API concepts and HTTP methods
- Basic knowledge of API management platforms (Apigee preferred)
- Must Self-Directed, Self-sufficient, self-motivated and reliable to work with minimal oversight
- Excellent verbal and written communication skills
- Organizational skills with the ability to multi-task and relentlessly prioritize
- Working knowledge of Linux and Windows servers is a plus
- Ability to work an assigned US ET or PT shift
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