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InvestCloud - Senior Platform Support Engineer - Operating Systems

InvestCloud, Inc.
Bangalore
5 - 7 Years

Posted on: 03/10/2025

Job Description

Key Responsibilities :

- Report to the manager of Platform Support with the ability to interface with multi-disciplinary teams

- Serve as an escalation point for Junior members and other cross-functional teams.

- Provide technical assistance and support for incoming queries and issues related to proprietary technologies, computer systems, software, and hardware.

- Installing, configuring, and maintaining computer hardware, software, systems, networks, printers, and scanners

- Facilitate infrastructure and product-related tasks

- Manage assigned tasks contributing to Platform level projects

- Work to continuously develop expertise within key areas of technical operations

- Provide off hours on-call support as needed by following an assigned calendar

- Assist in the design, development, testing, and deployment of API proxies using Apigee Edge or Apigee X

- Support integration of APIs with backend services and third-party applications

- Participate in API design reviews and help ensure best practices for RESTful APIs

- Help document API configurations, proxy flows, and error handling logic

Requirements :

- 5+ years experience in systems administration / DevOps Role

- Working knowledge of Linux (Ubuntu / Red Hat / CentOS are our preferred distributions) and windows Server operating systems and Microsoft Internet information server

- Experience with common scripting languages (Bash and Groovy preferred)

- Experience with common editors (Vim or Emacs)

- Experience managing and maintaining web servers (e.g. Nginx, IIS, Tomcat, Apache, Glassfish)

- Experience in DNS Administration (e.g. A, CNAME, MX, TXT)

- Experience working with SSL Certificate Enrollment Processes

- Experience with VMWare VSphere

- Familiarity with RESTful API concepts and HTTP methods

- Basic knowledge of API management platforms (Apigee preferred)

- Must Self-Directed, Self-sufficient, self-motivated and reliable to work with minimal oversight

- Excellent verbal and written communication skills

- Organizational skills with the ability to multi-task and relentlessly prioritize

- Working knowledge of Linux and Windows servers is a plus

- Ability to work an assigned US ET or PT shift


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