Integration Specialist

Role : Integration Specialist.

Experience : 3-6 years.

Location : Gurgaon WFO.

Responsibilities :

- Lead technical discussions with clients and telecom operators during the integration process.

- Design and implement integration solutions tailored to clients' existing systems.

- Collaborate with development teams to align integrations with product releases.

- Ensure compliance with security, data protection, and network policies.

- Manage the entire integration lifecycle, from planning to production.

- Identify integration risks and work on mitigation strategies.

- Provide technical documentation and integration plans.

- Collaborate with clients and internal teams to ensure smooth deployment and post integration support.

Qualifications :

- Bachelors degree in Computer Science, Information Technology, or a related field.

- 3+ years of experience in system integration, solution engineering, or technical consulting.

- Strong understanding of enterprise IT ecosystems (CRM, ERP, IVR, Billing).

- Proven experience working with telecom operators and enterprise-grade deployments.

- Good understanding of telecom protocols, standards, and integration layers (e.g., SIP, IMS).

- Experience with API management and gateway configurations.

- Strong documentation and communication skills.

- Experience with networking and cloud technologies (AWS, Azure).