Essential :

- 13+ years of experience in software/hardware/development testing using testing methodologies and processes.

- Tertiary qualification in engineering/electronics.

- Expertise in designing and executing automated tests.

- Experience in design and implementation of validation procedures, test plans, and test cases.

- Experience in firmware testing, hardware-software integration, and validating low-level embedded software, including creating automated applications to validate embedded firmware.

- Hands-on experience with continuous integration and deployment pipelines, using tools like Jenkins, GitLab CI to automate testing processes and ensure faster releases.

- Understanding software development and testing lifecycle.

- Experience working with Agile development methodology.

- Strong work ethic and possess the ability to work in a team environment as well as independently, multi-task and adapt to an on-going, progressively changing work environment.

- Able to demonstrate an example of testing maturity with regards to measurability and repeatability.

- Excellent communication skills, both written and verbal.

- Occasional travel may be required for business purposes.

Desirable :

- Java or C++ experience.

- Proficiency with handling test automation frameworks (e.g., TestNG).

- Ability to implement automated regression testing and performance benchmarks.

- Proficiency in Linux commands and scripting.

- Experience of projects within the retail petroleum automation sector /payments systems.

- Knowledge of security aspects like cryptographic algorithms and key management used in EMV transactions.

- Skilled in designing automated solutions for testing middleware functionality and performance.

Job Roles and Responsibilities :

What you will do :

Leadership and management :

- Lead, mentor and guide the QA test team from release perspective.

- Responsible for resource planning for the team (budget and additional resource motivation, recruiting, assignments etc).

- Performance management of the team (performance reviews, disciplinary matters).

- Build strong relationships with the team.

- Reporting to manager as required.

- Develop the skills of the team including development plans for individuals.

- Support the company's HR policies and practices.

- Live the company values daily.

- Accountable to the quality of platform software deliveries.

Coordination and planning :

- Coordinating and planning Release delivery activities, understanding resource availability, product priorities and customer commitments.

- Track and report progress of release activities to stakeholders, providing transparency and timely updates.

- Plans with Test Manager, drives and takes ownership of the release validation schedule in coordination with the Project Manager.

- Lead and mentor QA team members through feedback, motivation and career guidance/growth.

- Foster a collaborative team environment that encourages knowledge sharing and continuous learning.

Communication and reporting :

- Information regarding upcoming deliverables gathered, documented and communicated as required.

- Works collaboratively with Feature Test team, to understand the new feature additions.

- Works with Test Manager on Release Test plan scope and communicates them to QA team.

- Estimate, prioritize, plan and coordinate testing activities, including tracking and reporting with appropriate metrics.

- Representing Test Exit discussions for any platform release and plans for pre-exit discussions, if necessary.

- Ensures that Test Manager and Project Manager are updated and informed of issues and looped into any communications.

- To provide physical support on site or be physically onsite as and when required.

- Ensure that monthly QA KPI metrics, Release QA KPI Metrics are well documented and articulated.

- Effective ITP burndown discussions and related metrics are planned and executed.

Product Test Expert :

- To be a "Go-To" person for all the release validation related asks - for Flexpay6 Family of devices and products, across platforms.

- Analyze the trend in test pattern (KPI metrics).

- Utilize and develop test improvement plans.

- Participate in release readiness reviews and provide expert recommendations on quality and risk assessment.

- Track regression, performance, integration and Security related testing.

- Regularly review defects and performance metrics for delivery testing and conduct failure analysis on product issues reported implement corrective actions to prevent recurrence.

Regression validation and documentation :

- Contribute to test strategy and test plans from analysis of business requirements, test estimates and development schedules.

- Ensure Test plan contains complete test coverage of functionality and features delivered.

- Create detailed, comprehensive, and well-structured test plans and test cases that aligns with objectives.

- Facilitate execution of test cases thoroughly to identify defects as early as possible in the Software Testing Life Cycle, helping to reduce the Cost of Poor Quality (COPQ).

- Implement repeatable and measurable testing processes, ensuring regression testing covers all delivered functionalities.

- Manage testing workload efficiently to meet deadlines without compromising quality.

- Prepare Test Exit Reports adhering to the QA workflow.

- Verify accuracy and completeness of delivered software documentation - user guides, specifications.

Product Testing :

- Execute product testing activities necessary for successful delivery.

- Participate in testing performance evaluations, ensuring quality standards are met.

- Ensure versions can be tracked and reverted as required.

Quality Assurance :

- Continually seek ways to improve and enhance the quality assurance process and the process of application development and maintenance.

- Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.

- Own QA deliverables for multiple product lines or projects.

- Make recommendations for process improvements where appropriate.

Development Process and Continuous Improvement :

- Follow agile methodology.

- Actively use, advocate, and seek to continuously improve organization procedures and processes for software validation.

- Escalate issues and delays in a timely manner.

- Evaluate status quo and apply best practice.

- Set up and maintain processes and procedures where required.

- Reporting around planned activities, progress, and performance.

- Use existing systems and processes - JIRA, Confluence, Time Logging, Project Planning etc to plan and execute work.

Technology :

- Keep abreast of product and technology trends.

- Keep abreast of payment certification trends and developments.

- Contribute when required to QA roadmap in conjunction with product management.