Infocrats - Business Analyst

Responsibilities :

- Stakeholder Engagement : Collaborate with stakeholders to understand objectives, processes, and requirements, translating them into functional specifications.

- System and Process Analysis : Conduct thorough analysis of systems, processes, and data to propose innovative solutions.

- Requirement Elicitation : Facilitate workshops and interviews to gather and document business and system requirements.

- Documentation : Develop use cases, user stories, process flow diagrams to communicate requirements effectively.

- Technical Collaboration : Work with technical teams (developers, architects) to ensure solutions align with best practices.

- Impact Analysis: Assess risks and constraints associated with proposed solutions.

- Project Coordination: Ensure smooth collaboration between teams, track project progress, manage dependencies, and facilitate communication between stakeholders and technical teams.

- Project Planning: Assist in project planning, timelines, resource allocation, and deliverables. Actively participate in project meetings.

- Requirement Validation: Review requirements to ensure accuracy and alignment with business objectives.

- Continuous Improvement: Propose and implement enhancements to business processes and systems.

- Query Resolution: Promptly resolve queries from stakeholders and technical teams.

- Minutes of Meetings (MOM): Document and distribute meeting minutes to keep stakeholders informed.

- Mockups and Prototypes: Create visuals to gather stakeholder feedback on proposed solutions.

- ERP Solution Experience: Utilize ERP solutions for analysis and solution proposals.

- Client Coordination: Maintain effective communication to meet client requirements and expectations.

Key Requirements :

IT/Finance/Healthcare/etc.

- Strong knowledge of business analysis tools and methodologies (e.g., Agile, Scrum, JIRA, Confluence, BPMN).

- Excellent problem-solving, communication, and stakeholder engagement skills.

- Experience in data analysis and tools such as SQL, Excel, Power BI, or Tableau is a plus.

IT Skills :

- Documentation: BRD, FRD, SRS, User Stories, Use Cases, Process Flows

- Project Methodologies: Agile (Scrum/Kanban), Waterfall, Hybrid

- Data Analysis: Advanced Excel, SQL, Power BI / Tableau (preferred)

- Experience working with CRM, ERP, or custom-built enterprise applications