Description :

Role Summary :

We are looking for an Assistant Manager/ Manager who will bridge hands-on design, research practice with delivery ownership.

This role demands someone who is AI ready and can independently drive medium-to-large projects, manage stakeholder expectations, mentor junior team members, and ensure design/research outputs align with business goals.

Will play a pivotal role in setting vision, building capability, and ensuring design & research excellence that drives digital transformation.

Key Responsibilities :

- Own end-to-end delivery of design projects with measurable business outcomes (engagement, NPS, conversion, etc.)

- Translate insights into actionable design strategies that enhance human experience journeys.

- Guide and review the work of team members, ensuring adherence to design system and research frameworks.

- Partner with Product, Tech, and Business heads to co-create roadmaps and define success metrics.

- Facilitate workshops with cross-functional teams to align business, product, and design priorities.

- Support the Manager/Lead in preparing presentations, reports, and insights for senior leadership.

- Manage vendor partners/agencies when required to extend delivery capacity.

Required Skills And Qualifications :

- Hands-on AI readiness for Design enhancement and co-creation.

- Expertise in UX strategy, user research, and digital product design.

- Strong proficiency in design and research tools (Figma, Analytics & survey platforms).

- Ability to churn out requirement with agility and quality.

- Strong leadership and stakeholder management experience.

- Ability to balance user-centric design/research with business requirements.

- Demonstrated experience in managing projects with multiple stakeholders.

- Strong storytelling and presentation skills for leadership forums.

Experience :

- 6 to 10 years of experience in UX/UI design and UX research with at least 2 years in a people management role.

- Proven track record of managing digital product design independently.

- Bachelors or Masters degree in Design, HCI, Psychology, or related field.

Key Attributes :

- Problem-solving mindset with business awareness and growth mindset.

- Ability to coach junior team members and foster collaborative culture.

- Ownership-driven, with strong planning and prioritization skills.