Implementation Manager

Description :

- Execute technical setup across contracts, pricing, metering, invoicing, workflows, and data models.

- Write scripts (primarily JavaScript) to support migration, data transformation, and configuration automation.

- Build and validate configuration paths based on customer requirements.

Product & Engineering Coordination :

- Provide structured technical feedback into product improvements.

- Prepare well-scoped handoffs for backend or product interventions.

Onboarding Support :

- Run tests, validate workflows, and ensure the implementation is aligned with defined customer outcomes.

- Help debug API flows, data ingestion processes, and configuration anomalies.

Documentation & Enablement :

- Contribute to internal wikis, technical documentation, and onboarding playbooks.

- Communicate clearly with customers and internal teams

Ideal Candidate :

- Computer Science graduates

- Prior experience in implementation / engineering / delivery roles

- Basic ability to code or script is mandatory (JavaScript preferred; used for workflow + migration work)

- Strong problem-solving ability with an execution-first mindset

- Comfortable understanding and implementing workflows, data structures, and basic SaaS concepts

- Exposure to APIs and ability to debug simple integrations

- Background in product or services environments

- Hungry, hardworking, and highly coachable

- High ownership, proactive work ethic, thrives in fast-moving setups

- Not taking yourself too seriously