Description :

Role : Senior Delivery Manager

Note : Health and Annuity Domain experience is mandatory

JOB SUMMARY :

The role demands a strategic and technically strong Senior Delivery Manager to lead software development initiatives with deep Knowledge and understanding of Life Insurance domain. This role is responsible for driving end-to-end delivery, ensuring scalable solutions, and aligning technology with business and regulatory needs across the insurance ecosystem. This role demands experience of strong collaboration in a onshore/offshore model and flexibility to work in US/India time zones

Key Responsibilities :

Delivery Ownership & Strategy :

- Own and drive end-to-end software delivery across LIFE INSURANCE domain applications.

- Define delivery roadmaps aligned with business objectives, customer experience, and regulatory requirements.

- Ensure timely and high-quality delivery of scalable, secure, and reliable software solutions.

Stakeholder Collaboration :

- Work closely with business stakeholders, product managers, engineering teams, operations, and compliance teams.

- Translate business requirements into technical solutions, delivery plans, and execution strategies.

Software Development Leadership :

- Lead full lifecycle development (design, development, testing, deployment, support).

- Drive adoption of modern engineering practices, Agile methodologies, and DevOps.

- Ensure adherence to coding standards, architecture guidelines, and quality benchmarks.

Innovation & Continuous Improvement :

- Identify opportunities to enhance system efficiency, automation, and digital transformation initiatives.

- Contribute to business case development, budgeting, and investment planning.

Governance & Compliance :

- Ensure compliance with insurance regulations, data privacy standards, and audit requirements.

- Establish governance frameworks to maintain quality, risk management, and traceability.

Vendor & Technology Management :

- Evaluate and manage third-party vendors and technology partners.

- Drive vendor performance, delivery SLAs, and cost-effectiveness.

Performance & Scalability :

- Monitor application performance, scalability, and availability.

- Ensure systems can support high-volume transactions across multiple geographies.

Team Leadership & Enablement :

- Lead, mentor, and manage cross-functional development teams.

- Enable teams through training, knowledge sharing, and best practices.

QUALIFICATIONS :

Minimum Qualifications :

- B.E., B.Tech., MCA, or equivalent experience

- Minimum 15+ years of progressive experience in software engineering roles.

Required Technical Qualifications :

- Bachelors or Masters degree in Computer Science, Information Systems, or related field.

- 15+ years of experience in software development and delivery management.

- Strong background in enterprise application development within insurance domain.

- Expertise in :

1. Software development lifecycle (SDLC)

2. System architecture and integration

3. Cloud platforms and enterprise applications

- Experience with Agile, Scrum, and DevOps practices.

- Strong leadership, communication, and stakeholder management skills.

Domain Expertise (Mandatory) :

- Strong experience in LIFE INSURANCE Domain :

1. Health Insurance

2. Life Insurance

3. Annuities / Retirement Products

- Deep understanding of :

1. Policy Administration Systems

2. Claims and underwriting processes

3. Billing and customer lifecycle management

Preferred Technical Qualifications :

- Extensive expertise in software development methodologies, including Agile, Scrum, and DevOps practices.

- Deep technical knowledge and experience

- Certifications such as Leadership or PMP (Project Management Professional) or Agile/Scrum certifications are advantageous.