Idemia - Technical Consultant - Presales

Description :

Job Description.

We are hiring for Technical Consultant role at Noida location.

Role & Resposibility :

- Between 2 to 5 Years of expereince required.

- Experience in eSIM, UICC, USIM etc.

- Ensures to be the main contact point for technical topics between customers and IDEMIA.

- Acts to understand customer technical needs and identifies potential products in relation to IDEMIAs product roadmap.

- Promotes IDEMIA products and services to customers.

- Provides on-going technical support to sales and contributes towards the preparation of sales presentations, tender responses and proposals.

- Implements projects.

- Collects functional requirement specifications for applicable products with the customer.

- Manages the product selection process and ensures the right product is selected to match customers requirement.

- Participates in the project delivery and technical implementation.

- Coordinates final validation for applicable products with customers.

- Mainains a close relationship with technical counterpart of custome.

- Engages constantly in product specification reviews to upsell and influence the next product evolution.

- Assists in quality complaints from customer on delivered products through first level local troubleshooting.

- Supports quality team in the resolution of problem and coordinates response or communication to the customer.

- Promotes and implements standard products for small to medium size customers.

- Works under close supervision.