What Youll Do (and Own) :

- Be the Face Handle enterprise client queries on infosec & tech support, keeping SLAs sacred.

- Speak Security Explain our controls, encryption, and compliance without drowning them in jargon.

- Prove It Gather & organize compliance evidence, keep audit records tidy, and manage control documentation.

- Fix & Follow Up Diagnose issues, route to the right team, and chase resolutions till done.

- Advocate for Clients Spot patterns in client challenges, suggest smarter or compensating controls, and push for better fixes.

- Level Up Security Get hands-on with Access Control, Network Security, Cryptography, Incident Management, and more.

- Improve & Automate Help streamline our support process and automate repetitive tasks for faster resolution.

- Keep Learning Stay updated on threats, controls, and cool new infosec trends.

Youll Need :

- Engineering degree (CS/IT) or equivalent curiosity & skills.

- Solid written & verbal comms (calls, emails, client meetings).

- Basics of infosec/cybersec (CIA Triad, PII, MFA, encryption).

- Bonus : Experience in tech support, infosec delivery, or compliance work.

Whats in It for You :

- Work on real client security scenarios - not just textbook cases.

- Learn infosec + client-facing skills in one go.

- Direct exposure to product, engineering, and security teams.

- See your work directly impact trust with big-name enterprises