Description:

Profile Summary:

Senior Lead QA is responsible for defining the overall quality engineering strategy, frameworks, and best practices across the teams.

This role ensures scalable automation, reliable test processes, and high-quality product releases by working closely with engineering, product, DevOps, and leadership teams.

About HID Global

HID Global powers the trusted identities of the worlds people, places and things.

We make it possible for people to transact safely, work productively and travel freely.

Our trusted identity solutions give people secure and convenient access to physical and digital places and connect things that can be accurately identified, verified and tracked digitally.

Millions of people around the world use HID products and services to navigate their everyday lives, and over 2 billion things are connected through HID.

We work with governments, educational institutions, hospitals, financial institutions, industrial businesses, and some of the most innovative companies on the planet.

Headquartered in Austin, Texas, HID Global has over 4500 employees worldwide and operates international offices that support more than 100 countries.

Are You Ready to Join the Team?

Our company is committed to finding the best and the brightest talent to help us reach the top.

If you are a dynamic, highly skilled, experienced Cloud engineer and technology enthusiast, and you enjoy working in a rapid pace within a rapidly growing business environment, then you will want to consider this position.

If you excel at communication, collaboration, and unrelenting innovation, we want to talk to you.

And if you bring dedication, positive energy and integrity to the table, you just might be the right fit for our team.

Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Roles & Responsibilities (Other Duties May Be Assigned) :

Test Strategy & Architecture :

- Define the end-to-end QA strategy, including functional, non-functional, automation, performance, and security testing.

- Architect scalable, reusable automation frameworks for UI, API, and integration testing.

- Establish quality gates, standards, and best practices across CI/CD pipelines.

Automation & Tools :

- Select testing tools, automation frameworks, and platforms aligned with tech stack (Selenium, Cypress, Playwright, REST Assured, JMeter, etc.

- Drive adoption of shift-left and shift-right testing practices.

- Build reusable libraries, utilities, coding guidelines, and test design patterns.

Quality Governance :

- Implement KPIs such as test coverage, defect leakage, automation effectiveness, and release quality metrics.

- Conduct technical reviews of test plans, automation code, and performance test scenarios.

- Ensure compliance with security, performance, and reliability standards.

Performance & Reliability

- Architect performance testing solutions (load, stress, endurance, scalability).

- Recommend optimizations based on bottleneck analysis and production insights.

- Support defect RCA and propose long-term preventive measures.

Documentation & Processes :

- Define QA processes, templates, and SOPs.

- Maintain documentation of frameworks, test strategies, and architectural decisions

Technical Requirements :

- Excellent written and verbal communication skills

- Hands-on experience with Java/Python/TypeScript test automation.

- Strong in API testing and automation frameworks (REST Assured, Postman/Newman, etc.

- Expertise in CI/CD tools (Jenkins, GitHub Actions, GitLab CI).

- Experience with cloud platforms (AWS/Azure/GCP) and microservices testing.

- Solid knowledge of performance testing tools (JMeter, Gatling, Locust).

- Experience with observability tools (Grafana, Prometheus, ELK).

- Ability to adapt quickly to a complex environment and learn new concepts

- Experience in Agile software development environment preferred

- Understanding of Change and Release Management

- Good knowledge for code repository Bitbucket/SVN

- Exposure to AI tools

Experience and/or Education Qualification :

- Undergraduate degree in Information Technology, Computer Science, Engineering, or a related field required

- 12+ years of overall experience in Test/QA