HDFC Securities - Information Technology Analyst - Technical Support

Roles & Responsibilities :

- To be responsible for providing technical support, managing enterprise database & transaction processing systems.

- Ensure transaction processing security, monitoring and reporting.

- To take necessary steps for defining and monitoring business processes while implementing business solutions.

- Timely execution of projects.

- Consistency of approach and processes.

- Preventive and Corrective steps as necessary, for continuous improvement in processes.

- Excellent communication skills.

- Adaptability to business environment and exigencies.

- Domain Knowledge of Broking industry, especially in Gift City platform.

- Good on Linux and Oracle platform.

- Computer engineering graduate preferred B.E/B-Tech.

- Technical Certifications would be an added advantage.

- Application deployment / implementation, configuration and daily monitoring Production and UAT Applications.

- SIT Undertake integration and technical testing for deployment of application changes, projects, fixes and releases.

- Automation Implementation and configuration of process automation.

- Obsolescence & Patch Management Periodical review and analysis of the system versions, Operating System Patches, Database Patches, Application & Web Server Patches and plan & upgrade relevant systems.

- Change Management Participate in regular FTR meetings & follow-up with vendor/BSG for problem resolution.

- Prepare CCFs, attend CAB meetings & execute production movement.

- Log Analysis : Proactive and Reactive analysis of Application & Database Logs.

- Performance & Load testing : Conduct regular performance checking and execute periodical load testing.

- Documentation : Prepare & update Standard Operations Procedure (SOP) & Daily Process / Operations Checklist Documents, Process Documents, Inventory Documents and Deployment & Architecture Document.

- Conduct periodic review of DPC checklists.

Location : Gandhinagar

Experience : 5 to 8 years