The Senior Business Analyst at Haptiq plays a pivotal role in enhancing business efficiency through analysis, strategy development, and solution recommendation. This position involves collaborating with cross-functional teams to understand client requirements, articulate product visions, and drive software delivery aligned with client strategies.

The ideal candidate will have 6 to 8 years of experience in Digital Transformation across diverse domains such as Media & Sports, MLM, LMS, Edutech, Healthcare, Big Commerce, Hospitality & Restaurant, Data Analytics, etc., with a strong background in Agile, Lean, and Continuous Analysis & Delivery methodologies.

Key Duties and Responsibilities :

- Partner with teammates to understand and articulate project/product visions for clients.

- Facilitate pre-product/project requirement elicitation or product/project discovery workshops to generate and develop business solutions and requirements, leveraging Agile and Lean methodologies.

- Assess the current business situation and collaborate with clients to create artifacts such as personas, epics, and stories to define business value.

- Lead analysis workshops with senior client stakeholders to outline business visions, objectives, project roadmaps, and release plans.

- Liaise between clients and cross-functional teams to manage product backlogs and ensure software delivery aligns with client strategies.

- Collaborate with teammates on analyzing and designing complex business applications using the latest technologies.

- Engage with the BA team to share knowledge, mentor others, and evangelize Business Analysis, Agile, Lean, and Continuous Delivery best practices.

- Work in agile teams to facilitate organizational transformations for medium- and large-scale businesses.

Technical Skills :

- Demonstrated track record of delivering impactful software within collaborative software delivery teams.

- Successfully led at least one project/product from conception to Go-To-Market launch.

- Demonstrates strong analytical skills.

- Strong attention to detail and ability to translate overarching client strategies into actionable team outcomes.

- Proficiency in Agile, Lean, and Continuous Delivery methodologies, with a passion for mentoring others.

- Experience analyzing business processes and facilitating requirement elicitation sessions using various tools and techniques, including JIRA, Confluence, Monday.com, MS/Google Docs, MS/Google Excel, Miro, and Generative AI tools in day-to-day workflow.

- A genuine passion for quality software and proficiency in transitioning from concept to code.

Professional Skills :

- A Master's degree in Business Administration, Information Technology, or a related field is a plus.

- Strong written and verbal communication and presentation skills.

- Exceptional prioritization skills, ability to obtain stakeholder buy-in, and adept conflict resolution abilities.

- Resilience and flexibility in navigating ambiguous situations, with a problem-solving mindset from both technical and business perspectives.

- Interest in coaching others and sharing experience and knowledge with teammates, including working effectively with overseas clients.