Happiest Minds Technologies - Partner Consultant - Gen AI

About the Role :

We are looking for a hands-on IT GenAI Tools Engineer to own the deployment, configuration, and end-user support of our AI-assisted development and productivity toolchain. You will be the internal expert and go-to resource for vibe coding tools - helping engineers and business users get maximum value from AI pair-programming and agentic workflow platforms.

Key Responsibilities :

1. Tool Deployment & Administration :

- Deploy, configure, and maintain enterprise licenses for GitHub Copilot, Cursor, Claude Code, Cowork, and Microsoft 365 Copilot across the organization.

- Manage seat provisioning, policy configurations, SSO/SAML integrations, and access controls for all GenAI tools.

- Coordinate with IT security to enforce data loss prevention (DLP) policies, code snippet exclusions, and compliance guardrails within each platform.

2. Enablement & Adoption :

- Design and deliver onboarding programs, live demos, and self-service guides for developers, power users, and business teams.

- Build and maintain an internal knowledge base of prompting best practices, tool-specific workflows, and use case playbooks.

- Track adoption metrics (active users, feature utilization, time-to-value) and report to leadership monthly.

3. Integration & Automation :

- Integrate AI tools with existing developer toolchains - GitHub Enterprise, VS Code, JetBrains IDEs, Azure DevOps, Jira, and Microsoft Teams.

- Set up Claude Code/Cowork agents and MCP connectors to automate internal workflows (document generation, ticket triage, code review, etc.).

- Work with M365 Copilot extensibility (Copilot Studio, plugins, Graph connectors) to surface enterprise data in AI responses.

4. Support & Troubleshooting :

- Serve as Tier 2/3 support for GenAI tooling issues - diagnosing authentication failures, IDE plugin conflicts, API connectivity, and performance degradation.

- Monitor tool health via admin dashboards and vendor portals; coordinate with vendor support on escalations.

- Evaluate and test new tool updates, model upgrades, and beta features before broad rollout.

5. Security & Compliance :

- Ensure all AI tools meet company data governance standards - particularly around code not leaving the enterprise boundary.

- Maintain audit logs for AI tool usage and assist in quarterly compliance reviews.

- Stay current on Anthropic, GitHub, Microsoft, and Cursor policy changes that affect enterprise deployments.

Required Qualifications :

- 3-5 Years in IT engineering, developer tooling, or enterprise software administration.

- Hands-on experience with at least 3 of the 5 tools : GitHub Copilot, Claude Code, Cowork (Anthropic), Cursor, Microsoft 365 Copilot.

- Solid understanding of IDE ecosystems (VS Code, JetBrains) and developer workflows.

- Familiarity with SSO, OAuth, SCIM provisioning, and enterprise identity platforms (Okta, Entra ID / Azure AD).

- Experience with REST APIs, webhooks, and light scripting (Python or JavaScript) for automation and integrations.

- Strong communication skills - able to explain AI concepts to both technical engineers and non-technical business users.

Preferred Qualifications :

- Experience managing GitHub Enterprise or Azure DevOps at an org level.

- Exposure to LLM prompt engineering, RAG patterns, or MCP (Model Context Protocol) server setup.

- Microsoft 365 Copilot admin experience - including Copilot Studio and Graph connector configuration.

- Familiarity with enterprise security standards (SOC 2, ISO 27001) as they apply to SaaS AI tools.

- Prior experience rolling out tools to 500+ users in a regulated or enterprise environment.