Job Description :

Role : Systems Engineer (Enterprise Tools BWA)

Experience : 5+ Years

Location : Pune / Hyd

Job Summary :

We are looking for a highly skilled Systems Engineer Enterprise Tools (BWA) with expertise in enterprise tool administration, integration development, automation, and platform engineering.

The ideal candidate will be responsible for the creation, management, integration, and optimization of enterprise tools, with a strong focus on Control-M, and workflow automation platforms.

The role requires ownership of critical enterprise applications, troubleshooting complex issues, and driving operational excellence in a global support environment.

Key Responsibilities :

- Design, deploy, configure, and maintain enterprise tool environments relevant to the assigned track.

- Develop and manage integrations between enterprise platforms and business applications using REST/SOAP APIs, middleware, and automation frameworks.

- Build and maintain scripting/automation to reduce repetitive operational work and standardize routine tasks.

- Take end-to-end operational ownership proactive monitoring, root cause analysis (RCA), recurring issue reduction, and continuous improvement rather than only reactive ticket resolution.

- Act as a primary technical resource for incidents and escalations within the assigned platform area.

- Apply an automation/AI mindset proactively using modern AI-assisted tools for scripting, troubleshooting, and documentation.

- Maintain technical documentation, SOPs, and knowledge repositories.

- Coordinate with infrastructure, application, and vendor teams for issue resolution.

Enterprise Tools / Platform Engineering :

- Hands-on experience with one or more of the following :

1. BMC Control-M

2. AppDynamics, Grafana, Nagios, or OpenSearch

3. GitHub

4. Rancher

Required Skills :

- Strong scripting/automation ability (e.g., PowerShell, Shell, Python, or similar).

- Hands-on experience with REST/SOAP APIs, JSON/XML, and integration/middleware platforms.

- Strong troubleshooting and root cause analysis (RCA) skills.

- Working knowledge of ITIL processes Incident, Change, and Problem Management.

- Demonstrated operational ownership mindset, with willingness to use AI-assisted tools for scripting, troubleshooting, and documentation.

- Ability to learn and support multiple enterprise platforms beyond a single tool.

Education :

- UG : Any Graduate

Key Skills :

- Workload Automation, integration, control m, BMC Control-M, automation, rest api, servicenow ticketing, Controlm Administration, BMC, Monitoring Tools

Employee Value Proposition :

- Discover your inner technologist : Explore and expand the boundaries of tech innovation without the fear of failure.

- Accelerate your learning : Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace.

- Feel included : At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU.

- Inspire and Be Inspired : When you work with the experts, you raise your game. At GSPANN, you're in the company of marquee clients and extremely talented colleagues.

- Enjoy Life : We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family.

- Give Back - Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors.

We invite you to carry forward the baton of innovation in technology with us. Lets Co-Create!