Grid Dynamics - Senior Engineer - Opentext Exstream

Responsibilities :

- Design, develop, test, maintain, and support OpenText Exstream templates and applications, including complex page designs, data mapping, and multi-channel output (print, email, etc.

- Lead development efforts on customer communication management solutions using Exstream modules such as Communication Server, Content Author, Design Manager, Empower, and Live Editor.

- Analyze and debug issues, handle error resolution, and ensure high-quality deliverables in production environments.

- Work with various data formats including XML, JSON, columnar, delimited files, and reports for dynamic document generation.

- Participate in migration, upgrade, and enhancement projects from legacy CCM systems to newer Exstream versions or cloud-native platforms.

- Collaborate with cross-functional teams, including business analysts and QA, to understand requirements and translate them into technical solutions.

- Mentor junior developers, review code, and provide technical guidance to ensure best practices and coding standards.

- Support automation and scripting efforts using languages like Perl or Python to streamline development and troubleshooting.

- Utilize Agile methodologies and tools such as Jira, Scrum/Kanban for project management and delivery.

- Engage with clients or stakeholders to clarify requirements, provide status updates, and deliver solutions aligned with business needs.

Qualifications :

- Minimum 7+ years of experience with OpenText Exstream software development, preferably with versions 16.x, 21.x, or newer.

- Strong experience in designing and developing complex Exstream applications including data-driven templates, formula variables, functions, and multi-pass processing.

- Solid understanding of electronic document composition technologies such as PDF, AFP, and Postscript print streams.

- Experience with Exstream components like Data Files, Output Drivers, Page Templates, Communication Server, and Content Author.

- Familiarity with Linux-based infrastructure, Oracle databases, and CI/CD tools like Git and Bitbucket.

- Good analytical and problem-solving skills with the ability to handle production support and incident management.

- Bachelors degree in Computer Science, Engineering, or related field preferred.

- Experience working in Agile environments and understanding of web services integration is a plus.

Desirable :

- Experience in migration and upgrade projects from legacy CCM platforms.

- Knowledge of multi-channel delivery and print center requirements such as bundling, barcoding, and inserters.

- Leadership experience or technical lead exposure is advantageous.