Graph DB Specialist - Technical Support

Requirements :

Education & Experience :

Education : B.Tech in computer engineering, Information Technology, or related field.

Experience : 5+ years of experience in a Technical Support Role on Data based Software Product at least L3 level.

Linux Expertise : 4+ years with in-depth understanding of Linux, including filesystem, process management, memory management, networking, and security.

NoSQL Databases : 3+ years of experience with NoSQL databses like MongoDB, Neo4j etc.

SQL familiarity : 3+ years of experience in SQL for database querying, performance tuning, and debugging.

Data Streaming & Processing : 2+ years hands-on experience with Kafka, Zookeeper, and Spark.

Scripting & Automation : 2+ years with strong skills in Bash scripting and Python for automation, task management, and issue resolution.

Containerization & Orchestration : 1+ year proficiency in Docker, Kubernetes, or other containerization technologies is essential.

Monitoring & Performance Tools : Experience with Grafana, Datadog, Prometheus, or similar tools for system and performance monitoring.

Networking & Load Balancing : Proficient in TCP/IP, load balancing strategies, and troubleshooting network-related issues.

Web & API Technologies : Understanding of HTTP, SSL, REST APIs for debugging and troubleshooting API-related issues.

Nice to have Skills :

- Familiarity with Data Science or ML will be an edge.

- Experience with LDAP, SSO, OAuth authentication.

- Strong understanding of database internals and system architecture.

- Cloud certification (at least DevOps Engineer level)

- Has managed in past large scale web infrastructure with deep understanding of L4/L7 Load balancing, high availability & DNS. Has worked on

- Haproxy, Nginx, Heartbeat/KeepAlived, pacemaker etc. Prior experience of managing DNS and large scale Email system is a bonus.

- Has prior Systems administration & troubleshooting experience and exposure to high traffic production environments dealing primarily in web application stacks on Apache / Nginx / Tomcat etc

- Understands the basic principles of virtualisation and containerisation and working knowledge of Docker, KVM/Libvirt.

- Experience in managing CI/CD pipelines using tools like Jenkins, Bamboo, etc

- Proficient in atleast one scripting/programming language like Python, Ruby, Golang, Perl,Powershell etc