About GoKwik :

GoKwik is a growth operating system built to maximise D2C and eCommerce GMV. From checkout optimisation and reducing return-to-origin (RTO) to payments, retention, and post-purchase engagement, we help brands scale profitably. Today, GoKwik powers 15,000+ merchants globally and processes $2B+ in GMV annually. Backed by RTP Global, Z47, Peak XV, and Think Investments, we are building AI-led infrastructure to enable faster, smarter commerce outcomes for brands worldwide.

Why This Role Matters :

We are looking for a Software Development Engineer III to lead the design, development, and scaling of backend systems powering KwikEngage, GoKwik's commerce engagement suite. The role focuses on customer engagement, messaging, campaign execution, automation, and customer data processing. You will work hands-on with Go and Node.js to build reliable, high-performance distributed systems, make architectural decisions, and drive complex engineering initiatives from design through production.

What You'll Own :

- Backend Architecture and Development : Design, build, and maintain scalable backend services using Go and Node.js/TypeScript.

- Distributed Systems and Event Processing : Build and maintain event-driven infrastructure using Kafka or Redpanda.

- Messaging and Campaign Infrastructure : Design reliable campaign execution, messaging orchestration, and automation workflows.

- API and Integration Reliability : Develop resilient APIs and webhook integrations.

- Data Architecture and Processing : Design data models and access patterns across ClickHouse, MongoDB, Amazon RDS, and Redis.

- Scalability and Multi-Tenancy : Design systems that support multiple merchants while maintaining data isolation.

- Cloud Infrastructure and Production Readiness : Own production readiness on AWS, including capacity planning and observability.

- Production Reliability : Lead complex debugging and incident resolution.

- Technical Leadership : Lead architecture and design reviews and establish engineering standards.

- Mentoring and Collaboration : Mentor engineers and drive cross-functional engineering initiatives.

- AI-Assisted Engineering : Use AI tools for development, testing, and refactoring.

- AI-Powered Product Development : Contribute to AI and LLM-powered product capabilities.

What You'll Bring :

- Substantial experience building, scaling, and operating production backend systems.

- Strong hands-on proficiency in Go and Node.js/TypeScript.

- Deep understanding of distributed systems, concurrency, and fault tolerance.

- Practical experience with Kafka/Redpanda, ClickHouse, MongoDB, and Amazon RDS.

- Experience deploying, scaling, and troubleshooting production systems on AWS.

- Proven technical leadership experience through architecture decisions and mentoring.

Why GoKwik :

At GoKwik, you will build the backend infrastructure powering customer engagement and commerce growth for leading D2C brands. You will solve complex distributed systems challenges and contribute to AI-powered products.